We are experiencing an issue with SSO services

Incident Report for Axcient

Resolved

This incident has been resolved.

Posted Aug 22, 2024 - 16:39 MDT

Identified

The issue is identified, but may still be impacting some partners

Posted Aug 22, 2024 - 13:13 MDT

Monitoring

Intermittent connectivity was experienced from approximately 15:50-16:25 UTC for some US-hosted appliances. We are continuing to monitor for any changes.

Posted Aug 22, 2024 - 10:57 MDT

Investigating

SSO login services from Recover Manager (RMC) to Vault and appliance maybe offline or have degraded performance for some partners

Posted Aug 22, 2024 - 10:30 MDT

This incident affected: x360Recover Manager (x360Recover Tunnel Services).