All Systems Operational

Uptime over the past 90 days. View historical uptime.
x360Recover ? Operational
x360Recover Cloud (US) ? Operational
x360Recover Cloud (EU) ? Operational
x360Recover Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
x360Recover Manager Operational
90 days ago
100.0 % uptime
Today
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Email Notifications ? Operational
x360Recover Virtual Office (US) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (EU) Operational
90 days ago
100.0 % uptime
Today
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
x360Cloud Management Portal (CA) ? Operational
x360Cloud Smart Search (CA) ? Operational
Microsoft 365 Backup (CA) ? Operational
Microsoft 365 Restore (CA) ? Operational
Google Workspace Backup (CA) ? Operational
Google Workspace Restore (CA) ? Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
Dashboard ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Licensing Service ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Multiple Product Maintenance for US Region Jun 14, 2025 09:00-12:00 MDT

We will be performing maintenance that will affect multiple products in the US region. Services may be unreachable for periods of 5-10 minutes during this window.
Posted on Jun 10, 2025 - 11:07 MDT

Multiple Product Maintenance for US Region Jun 16, 2025 19:00-20:00 MDT

We will be performing maintenance that will affect multiple products in the US region. Services may be unreachable for periods of 5-10 minutes during this window, but no downtime is expected.
Posted on Jun 10, 2025 - 11:08 MDT

x360Sync - Maintenance Jun 17, 2025 02:00-05:00 MDT

We will be conducting planned maintenance on x360Sync servers and services.
Posted on Jun 11, 2025 - 05:13 MDT
Jun 12, 2025

No incidents reported today.

Jun 11, 2025
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jun 6, 02:31 MDT
Jun 10, 2025

No incidents reported.

Jun 9, 2025
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 12:00 MDT
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jun 9, 09:10 MDT
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 04:00 MDT
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jun 2, 07:32 MDT
Jun 8, 2025
x360 Platform - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 14:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 14:00 MDT
Scheduled - We will be conducting planned maintenance on x360 Platform servers and services. Listed components will be unavailable during maintenance period.
Jun 3, 08:53 MDT
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 18:16 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 15:16 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and no production virtual offices will be affected
May 28, 15:16 MDT
Jun 4, 2025
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 18:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 1, 09:31 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and no production virtual offices will be affected
May 28, 15:15 MDT
Jun 3, 2025
x360Recover - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 18:00 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and no production virtual offices will be affected
May 28, 15:14 MDT
Jun 2, 2025
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 18:00 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and no production virtual offices will be affected
May 28, 15:12 MDT
x360Recover US Incident
Resolved - This incident has been resolved.
Jun 2, 15:51 MDT
Identified - We are experiencing an issue with x360Recover backup and restores affecting a small number of partners. The issue has been identified and we are working to re-enable services as quickly as possible.
May 25, 08:38 MDT
Jun 1, 2025

No incidents reported.

May 31, 2025
x360Sync Issue affecting syncedtool.ca
Resolved - This incident has been resolved.
May 31, 09:15 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 15:59 MDT
Investigating - We are investigating an issue with Axcient x360Sync. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
May 30, 15:38 MDT
May 30, 2025
May 29, 2025

No incidents reported.

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