All Systems Operational
x360Recover ? Operational
90 days ago
100.0 % uptime
Today
x360Recover (formerly Replibit) Cloud (US) ? Operational
x360Recover (formerly Replibit) Cloud (EU) ? Operational
x360Recover (formerly Replibit) Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
X360Recover Virtual Office (US) Operational
90 days ago
100.0 % uptime
Today
X360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
X360Recover Virtual Office (EU) Operational
90 days ago
100.0 % uptime
Today
x360Recover Manager Operational
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Multiple Products - Maintenance Jan 30, 2023 23:00 - Jan 31, 2023 03:00 MST
We will be conducting planned maintenance on servers and services that will impact multiple products. Access to the impacted products may be degraded or limited during the window.
Posted on Jan 25, 2023 - 15:22 MST
Backup for Files - Maintenance Jan 31, 2023 13:00-15:00 MST
We will be conducting planned maintenance on Backup for Files servers and services in the US.
Posted on Jan 26, 2023 - 11:22 MST
Past Incidents
Jan 30, 2023

No incidents reported today.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 02:00 MST
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Jan 25, 2023. Deployment will occur between 2AM and 6AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Jan 19, 08:51 MST
Completed - The scheduled maintenance has been completed.
Jan 25, 00:10 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:11 MST
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jan 20, 15:12 MST
Jan 24, 2023
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Completed - The scheduled maintenance has been completed.
Jan 19, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 19:00 MST
Scheduled - We will be conducting emergency maintenance on BRC servers and services in the US.
Jan 19, 10:24 MST
Resolved - The issue with Axcient x360Recover is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Jan 19, 16:59 MST
Monitoring - We implemented a solution to resolve the issue with x360Recover. We are now monitoring the results.
Jan 19, 15:30 MST
Identified - We have identified the root cause of the x360Recover issue and are now expediting a solution.
Jan 19, 12:24 MST
Investigating - We are investigating an issue with Axcient x360Recover (formerly Replibit) where a small number of vaults are offline. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Jan 19, 07:37 MST
Completed - The scheduled maintenance has been completed.
Jan 19, 01:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 00:01 MST
Scheduled - We will be conducting Emergency maintenance on x360Sync servers and services. Connections may drop during the duration of the maintenance.
Jan 18, 08:17 MST
Jan 18, 2023
Resolved - This incident has been resolved.
Jan 18, 14:30 MST
Identified - The issue has been identified and a fix is being implemented.
Jan 18, 06:37 MST
Investigating - We are investigating an issue with Axcient x360Portal. Currently Axicent eLearning and training courses are unavailable. Until they become available, we recommend using our Knowledgebase at help.axcient.com. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Jan 17, 11:48 MST
Resolved - This incident has been resolved.
Jan 18, 06:25 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 01:36 MST
Investigating - We are investigating an issue with Axcient x360Recover Manager. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Jan 18, 00:08 MST
Jan 17, 2023
Jan 16, 2023

No incidents reported.