All Systems Operational
x360Recover ? Operational
90 days ago
99.95 % uptime
Today
x360Recover (formerly Replibit) Cloud (US) ? Operational
x360Recover (formerly Replibit) Cloud (EU) ? Operational
x360Recover (formerly Replibit) Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
X360Recover Virtual Office (US) Operational
90 days ago
99.87 % uptime
Today
X360Recover Virtual Office (CA) Operational
90 days ago
99.99 % uptime
Today
X360Recover Virtual Office (EU) Operational
90 days ago
99.99 % uptime
Today
x360Recover Manager Operational
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Nov 30, 2022. Deployment will occur between 2AM and 6AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Posted on Nov 23, 2022 - 06:10 MST
Past Incidents
Nov 27, 2022

No incidents reported today.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Resolved - This incident has been resolved.
Nov 25, 18:23 MST
Investigating - We are investigating an issue with Axcient x360Sync (formerly Anchor). We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Nov 25, 13:55 MST
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Completed - The scheduled maintenance has been completed.
Nov 18, 22:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:30 MST
Scheduled - We will be conducting planned maintenance on x360Recover Manager, BRC and Axcient Cloud servers and services. Access may be limited or unavailable during the scheduled time.
Nov 18, 12:48 MST
Nov 17, 2022
Completed - The scheduled maintenance has been completed.
Nov 17, 22:31 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:30 MST
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services. Access may be limited or unavailable during the scheduled time.
Nov 14, 08:54 MST
Resolved - The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Nov 17, 16:31 MST
Monitoring - We implemented a solution to resolve the issue with x360Sync and connectivity has been restored. We are now monitoring the results and traffic of the data transfers.
Nov 17, 15:18 MST
Update - We are continuing to implement a fix. We have verified that some impacted agent connections are now successful and we are seeing improvements in the environment. Thank you for your patience.
Nov 17, 10:59 MST
Identified - We have identified the root cause of the x360Sync issue and are now expediting a solution.
Nov 17, 07:54 MST
Update - We are continuing to investigate and work on a resolution for agent connectivity. If your agent is having issues connecting, and need to access data remotely, web portal access is working reliably and your data can be accessed and managed via the web portal. Thank you for your patience.
Nov 16, 17:01 MST
Update - We are investigating an issue with Axcient x360Sync (formerly Anchor) where the agent is unable to contact the server in order to acquire web portal information. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Nov 16, 12:05 MST
Investigating - We are currently investigating this issue.
Nov 16, 10:30 MST
Nov 16, 2022
Nov 15, 2022
Completed - The scheduled maintenance has been completed.
Nov 15, 21:13 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:01 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Nov 1, 10:56 MDT
Nov 14, 2022
Completed - The scheduled maintenance has been completed.
Nov 14, 01:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 00:00 MST
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Nov 9, 05:32 MST
Nov 13, 2022

No incidents reported.