All Systems Operational
Uptime over the past 90 days. View historical uptime.
x360Recover ? Operational
x360Recover Cloud (US) ? Operational
x360Recover Cloud (EU) ? Operational
x360Recover Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
x360Recover Manager Operational
90 days ago
99.84 % uptime
Today
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Email Notifications ? Operational
x360Recover Virtual Office (US) Operational
90 days ago
99.84 % uptime
Today
x360Recover Virtual Office (CA) Operational
90 days ago
99.88 % uptime
Today
x360Recover Virtual Office (EU) Operational
90 days ago
99.78 % uptime
Today
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
Dashboard ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Licensing Service ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
x360Recover Manager - Maintenance Jul 30, 2024 00:00-04:00 MDT
We will be conducting planned maintenance on x360Recover Manager servers and services.
Posted on Jul 27, 2024 - 00:42 MDT
Scheduled Maintenance: Pending Update Notification Jul 31, 2024 03:00-07:00 MDT
Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Jul 31, 2024. Deployment will occur between 3AM and 7AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Posted on Jul 25, 2024 - 09:16 MDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Canada Region Issue Affecting Multiple Products
Resolved - This incident has been resolved.
Jul 25, 17:28 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 16:24 MDT
Identified - We have identified and are working on an issue in the Canada region affecting x360Sync and x360Recover products.
Jul 25, 16:06 MDT
Jul 24, 2024

No incidents reported.

Jul 23, 2024
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 MDT
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jul 16, 15:35 MDT
Multiple Service Interruption
Resolved - This incident has been resolved.
Jul 23, 17:04 MDT
Monitoring - All x360 services have been restored. We will be continuing to monitoring for any changes.
Jul 23, 14:19 MDT
Update - x360Sync US services have been fully restored. Please reach out to support if you are continuing to have issues.
Jul 23, 13:55 MDT
Update - We are investigating issues with some partners having issues with x360Sync connectivity.

x360Cloud Smart Search has been fully restored.
Jul 23, 12:17 MDT
Update - x360Cloud management portal has been restored. Performance for backup and restores continue to be degraded for a portion of partners. Please contact support with any urgent needs.
Jul 23, 10:03 MDT
Update - All x360Recover and other Axcient Cloud BDR services have been restored
Jul 23, 09:31 MDT
Update - x360Recover Mananger and Virtual Office services have been restored. We are continuing to restore services as quickly as possible.
Jul 23, 09:00 MDT
Update - We are continuing to work on a fix for this issue.
Jul 23, 08:19 MDT
Identified - We are working to address an issue affecting multiple products.
Jul 23, 08:08 MDT
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 04:17 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 03:17 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jul 17, 03:16 MDT
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jul 15, 13:22 MDT
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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