All Systems Operational
Axcient x360 Portal ? Operational
Support Ticketing ? Operational
Knowledgebase (KB) ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Replibit ? Operational
Replibit Cloud Replication ? Operational
Replibit Cloud Vault Availability ? Operational
Replibit Cloud GMP Availability ? Operational
Replibit Local Appliance ? Operational
x360Cloud (formerly CloudFinder) ? Operational
x360Cloud Backup ? Operational
x360Cloud Management Portal ? Operational
x360Cloud Smart Search ? Operational
x360Cloud Restore ? Operational
x360Sync (formerly Anchor) in United States ? Operational
x360Sync Web ? Operational
x360Sync Data Sync ? Operational
x360Sync Email Notifications ? Operational
x360Sync Collaborative Web Editing ? Operational
x360Sync Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync (formerly Anchor) in Europe ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Sync (EU) ? Operational
x360Sync Email Notifications (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Private Cloud Collaborative Web Editing (EU) ? Operational
x360Sync Private Cloud Web Preview (EU) ? Operational
x360Sync (formerly Anchor) in Canada ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Sync (CA) ? Operational
x360Sync Email Notifications (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Collaborative Web Editing (CA) ? Operational
x360Sync Private Cloud Web Preview (CA) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
BDR for ShadowProtect ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
Business Recovery Cloud (BRC) Operational
BRC Remote Management Console ? Operational
BRC Cloud Tunnel Services Operational
BRC Offsite Replication (USA) Operational
BRC Cloud Virtual Offices (USA) Operational
BRC Offsite Replication (CAN) Operational
BRC Cloud Virtual Offices (CAN) Operational
Fusion ? Operational
Fusion Remote Management Console Operational
Fusion Offsite Replication Operational
Fusion Cloud Virtual Offices Operational
BDR for Veeam ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2020

No incidents reported today.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020
Completed - The scheduled maintenance has been completed.
Sep 27, 15:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 14:00 MDT
Scheduled - We will be undergoing Axcient x360Sync (Anchor) EU maintenance to ensure continued reliability. During this window, some agent and web functionality could be degraded for very short periods.
Sep 25, 14:43 MDT
Sep 26, 2020
Resolved - This incident has been resolved.
Sep 26, 07:36 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 07:13 MDT
Investigating - We are investigating an issue with Axcient x360Sync (Anchor) US SaaS web. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Sep 26, 04:00 MDT
Sep 25, 2020
Completed - The scheduled maintenance has been completed.
Sep 25, 09:09 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 01:08 MDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 18, 01:35 MDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 25, 01:00 MDT
Scheduled - Dear customer,
We will be performing scheduled maintenance of Axcient BRC Offsite Storage Infrastructure : September 24th, between 1:00 AM MT and 4 AM MT. During this time, your in-progress offsite jobs (Cloud Replications) may be interrupted temporarily, however offsite jobs will resume from where they left off after the maintenance. This maintenance may also impact your test or production Virtual Offices (VOs), some or all of the cloud failover VMs may not be accessible during this time. VOs will not be discarded. your cloud failover VMs will be back online after the maintenance. Sorry for the inconvenience.
If you have any questions or need more details, please contact Axcient Support @ 800.715.2339
Sep 17, 07:28 MDT
Sep 24, 2020

No incidents reported.

Sep 23, 2020
Resolved - This incident has been resolved.
Sep 23, 09:47 MDT
Investigating - We are experiencing problems related to offsite infrastructure. During this time, your in-progress offsite jobs (Cloud Replications) may be interrupted temporarily.
Sep 23, 07:57 MDT
Sep 22, 2020
Resolved - This incident has been resolved.
Sep 22, 09:49 MDT
Investigating - We are experiencing problems related to offsite infrastructure. During this time, your in-progress offsite jobs (Cloud Replications) may be interrupted temporarily.
Sep 22, 07:31 MDT
Sep 21, 2020
Resolved - This incident has been resolved.
Sep 21, 08:34 MDT
Investigating - We are currently investigating this issue.
Sep 21, 07:32 MDT
Completed - The scheduled maintenance has been completed.
Sep 21, 06:01 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 21, 05:59 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:38 MDT
Scheduled - We will be performing scheduled maintenance of Axcient BRC Offsite Storage Infrastructure : September 21th, between 1:00 AM MT and 6 AM MT. During this time, your in-progress offsite jobs (Cloud Replications) may be interrupted temporarily, however offsite jobs will resume from where they left off after the maintenance. This maintenance may also impact your test or production Virtual Offices (VOs), some or all of the cloud failover VMs may not be accessible during this time. VOs will not be discarded. your cloud failover VMs will be back online after the maintenance. Sorry for the inconvenience.
If you have any questions or need more details, please contact Axcient Support @ 800.715.2339
Sep 21, 04:37 MDT
Completed - The scheduled maintenance has been completed.
Sep 21, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 01:00 MDT
Scheduled - Dear customer,
We will be performing scheduled maintenance of Axcient BRC Offsite Storage Infrastructure : September 21th, between 1:00 AM MT and 4 AM MT. During this time, your in-progress offsite jobs (Cloud Replications) may be interrupted temporarily, however offsite jobs will resume from where they left off after the maintenance. This maintenance may also impact your test or production Virtual Offices (VOs), some or all of the cloud failover VMs may not be accessible during this time. VOs will not be discarded. your cloud failover VMs will be back online after the maintenance. Sorry for the inconvenience.
If you have any questions or need more details, please contact Axcient Support @ 800.715.2339
Sep 17, 07:26 MDT
Sep 20, 2020
Completed - The scheduled maintenance has been completed.
Sep 20, 20:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 15:00 MDT
Scheduled - We will be undergoing Axcient x360Sync (Anchor) EU maintenance. During this period, agent connectivity could be interrupted and anchor web could be inaccessible for brief periods.
Sep 20, 01:55 MDT
Sep 19, 2020
Completed - The scheduled maintenance has been completed.
Sep 19, 14:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 12:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 19, 12:00 MDT
Scheduled - The Axcient Cloud will be undergoing routine upkeep maintenance from 12pm-2pm MDT on Saturday, September 19th. Some services related to x360Sync, x360Cloud and x360Recover may be intermittent during this period.
Sep 19, 09:45 MDT
Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.