Axcient Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

x360Recover Operational

90 days ago

100.0 % uptime

Today

x360Recover (formerly Replibit) Cloud (US) Operational

x360Recover (formerly Replibit) Cloud (EU) Operational

x360Recover (formerly Replibit) Cloud (CA) Operational

Authentication Token Service Operational

Cloud Autoverify Operational

Cloud Key Management System Operational

License Portal Operational

Partition API Operational

Salesforce Ticket Gateway Operational

X360Recover Virtual Office (US) Operational

90 days ago

100.0 % uptime

Today

X360Recover Virtual Office (CA) Operational

90 days ago

100.0 % uptime

Today

X360Recover Virtual Office (EU) Operational

90 days ago

100.0 % uptime

Today

x360Recover Manager Operational

x360Recover Tunnel Services Operational

BRC Cloud Tunnel Services Operational

x360Recover Manager (Fusion) Operational

x360Recover Manager (BRC) Operational

x360Recover Manager (Replibit & D2C) Operational

Business Recovery Cloud (BRC) Operational

BRC Offsite Replication (US) Operational

BRC Cloud Virtual Office (US) Operational

BRC Offsite Replication (CA) Operational

BRC Cloud Virtual Office (CA) Operational

Fusion Operational

Fusion Remote Management Console Operational

Fusion Offsite Replication Operational

Fusion Cloud Virtual Office Operational

x360Portal Operational

Support Ticketing Operational

Axcient Marketing Portal Operational

Axcient Invoicing and Payments Operational

Training & eLearning Operational

Authentication Operational

x360Sync Operational

x360Sync Web (US) Operational

x360Sync Data Transfer (US) Operational

x360Sync Collaborative Web Editing (US) Operational

x360Sync Web Preview (US) Operational

x360Sync Web (EU) Operational

x360Sync Data Transfer (EU) Operational

x360Sync Collaborative Web Editing (EU) Operational

x360Sync Web Preview (EU) Operational

x360Sync Web (CA) Operational

x360Sync Data Transfer (CA) Operational

x360Sync Collaborative Web Editing (CA) Operational

x360Sync Web Preview (CA) Operational

x360Sync Private Cloud Web Preview Operational

x360Sync Private Cloud Collaborative Web Editing Operational

x360Cloud Operational

x360Cloud Management Portal (US) Operational

x360Cloud Smart Search (US) Operational

Microsoft 365 Backup (US) Operational

Microsoft 365 Restore (US) Operational

Google Workspace Backup (US) Operational

Google Workspace Restore (US) Operational

x360Cloud Management Portal (EU) Operational

x360Cloud Smart Search (EU) Operational

Microsoft 365 Backup (EU) Operational

Microsoft 365 Restore (EU) Operational

Google Workspace Backup (EU) Operational

Google Workspace Restore (EU) Operational

Backup for Files Operational

Backup for Files Offsite Replication Operational

Backup Portal Operational

Axcient Cloud Services Operational

BDR for ShadowProtect Next-gen Cloud Replication Operational

BDR for ShadowProtect Cloud Backup (Legacy) Operational

BDR for Veeam Operational

BDR for Quest Operational

Axcient Help Center Operational

support.axcient.com Operational

help.axcient.com Operational

axcient.com/enduser-documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 24, 2022

x360Cloud (formerly CloudFinder) Issue

Resolved - This incident has been resolved.
Jun 24, 01:23 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 06:19 MDT

Identified - We have identified an intermittent issue with x360Cloud web application in the US - x360Cloud web application sometimes is not accessible or users cannot log in there. We are working on a resolution. The issue blocks ability to initiate new restorations, but doesn't impact backups.
Jun 23, 04:25 MDT

Jun 23, 2022

x360Recover Manager (formerly RMC) Issue

Resolved - The issue with Axcient x360Recover Manager is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Jun 23, 12:51 MDT

Monitoring - We implemented a solution to resolve the issue with x360Recover Manager. We are now monitoring the results.
Jun 23, 11:17 MDT

Investigating - We are investigating an issue with intermittent errors when navigating between Axcient x360Recover Manager pages. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Jun 23, 07:16 MDT

x360Recover Manager (formerly RMC) - Maintenance

Completed - The scheduled maintenance has been completed.
Jun 23, 06:13 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 02:13 MDT

Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jun 20, 01:58 MDT

Jun 22, 2022

No incidents reported.

Jun 21, 2022

x360Cloud (formerly CloudFinder) Issue

Resolved - This incident has been resolved.
Jun 21, 10:37 MDT

Monitoring - We implemented a solution to resolve the issue with x360Cloud, backups are fully operational now. Now we are monitoring and backup reports stabilisation as a result.
Jun 21, 02:34 MDT

Update - We are continuing to investigate this issue.
Jun 20, 07:40 MDT

Investigating - We have identified and are investigating an issue with x360Cloud backups performance in the USA. We are working on a resolution.

The web application remains online, search and restoration features are fully functional.
We'll update this status page with more information as we learn more.
Jun 20, 07:40 MDT

Jun 20, 2022

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

x360Recover Manager (formerly RMC) - Maintenance

Completed - The scheduled maintenance has been completed.
Jun 17, 03:31 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 03:12 MDT

Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jun 17, 03:10 MDT

Jun 16, 2022

x360Cloud (formerly Cloudfinder) - Maintenance

Completed - The scheduled maintenance has been completed.
Jun 16, 22:01 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 21:32 MDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 16, 21:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:02 MDT

Update - We will be conducting planned maintenance on x360Cloud servers and services.
Jun 16, 16:20 MDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 16, 16:17 MDT

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.

Jun 10, 2022

No incidents reported.

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