All Systems Operational
Axcient x360Portal ? Operational
Support Ticketing ? Operational
Knowledgebase (KB) ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Replibit ? Operational
Replibit Cloud Replication ? Operational
Replibit Cloud Vault Availability ? Operational
Replibit Cloud GMP Availability ? Operational
Replibit Local Appliance ? Operational
x360Cloud (formerly CloudFinder) ? Operational
x360Cloud Backup ? Operational
x360Cloud Management Portal ? Operational
x360Cloud Smart Search ? Operational
x360Cloud Restore ? Operational
x360Sync (formerly Anchor) in United States ? Operational
x360Sync Web ? Operational
x360Sync Data Sync ? Operational
x360Sync Email Notifications ? Operational
x360Sync Collaborative Web Editing ? Operational
x360Sync Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync (formerly Anchor) in Europe ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Sync (EU) ? Operational
x360Sync Email Notifications (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Private Cloud Collaborative Web Editing (EU) ? Operational
x360Sync Private Cloud Web Preview (EU) ? Operational
x360Sync (formerly Anchor) in Canada ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Sync (CA) ? Operational
x360Sync Email Notifications (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Collaborative Web Editing (CA) ? Operational
x360Sync Private Cloud Web Preview (CA) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
BDR for ShadowProtect ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
Business Recovery Cloud (BRC) Operational
BRC Remote Management Console ? Operational
BRC Cloud Tunnel Services Operational
BRC Offsite Replication (USA) Operational
BRC Cloud Virtual Offices (USA) Operational
BRC Offsite Replication (CAN) Operational
BRC Cloud Virtual Offices (CAN) Operational
Fusion ? Operational
Fusion Remote Management Console Operational
Fusion Offsite Replication Operational
Fusion Cloud Virtual Offices Operational
BDR for Veeam ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
x360Sync Web ?
Fetching
x360Sync Web (EU) ?
Fetching
x360Sync Web (CA) ?
Fetching
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020

No incidents reported.

Dec 2, 2020
Resolved - The issue is resolved.
We have identified higher resources consumption with one of the latest releases.
To avoid our users to experience slowness, we have rolled out the previous version.
We are closely monitoring the system performance and do not expect any new issues.
Sorry for any inconvenience. (edited)
Dec 2, 08:17 MST
Investigating - We are currently investigating this issue.
Dec 2, 07:30 MST
Resolved - We believe we have found the issue and resolved it. Please contact Support if you have any additional issues.
Dec 2, 07:01 MST
Investigating - We are experiencing issues with authentication to my.axcient.com through Partner Portal. Error: your account is disabled. We are currently identifying the root-cause. Please contact Support to have your account issues addressed.
Dec 1, 09:25 MST
Dec 1, 2020
Nov 30, 2020
Resolved - We believe we have found the issue and resolved it. Please contact Support if you have any additional issues.
Nov 30, 16:23 MST
Investigating - We are experiencing issues with authentication to my.axcient.com through Partner Portal. Error: your account is disabled. We are currently identifying the root-cause. Please contact Support to have your account issues addressed.
Nov 30, 10:46 MST
Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - This incident has been resolved.
Nov 23, 12:48 MST
Investigating - We are investigating this issue.
Nov 23, 07:51 MST
Nov 22, 2020

No incidents reported.

Nov 21, 2020
Completed - The scheduled maintenance has been completed.
Nov 21, 02:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 22:00 MST
Scheduled - We will be undergoing Axcient x360Sync (Anchor) CA maintenance. Components may be briefly inaccessible for short periods during this window
Nov 20, 14:40 MST
Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 18:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 14:00 MST
Scheduled - We will be undergoing Axcient x360Sync (Anchor) EU maintenance. Components may be briefly inaccessible for short periods during this window.
Nov 20, 12:40 MST