All Systems Operational
Uptime over the past 90 days. View historical uptime.
x360Recover ? Operational
x360Recover Cloud (US) ? Operational
x360Recover Cloud (EU) ? Operational
x360Recover Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
x360Recover Manager Operational
90 days ago
99.9 % uptime
Today
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Email Notifications ? Operational
x360Recover Virtual Office (US) Operational
90 days ago
99.97 % uptime
Today
x360Recover Virtual Office (CA) Operational
90 days ago
99.95 % uptime
Today
x360Recover Virtual Office (EU) Operational
90 days ago
99.77 % uptime
Today
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
x360Cloud Management Portal (CA) ? Operational
x360Cloud Smart Search (CA) ? Operational
Microsoft 365 Backup (CA) ? Operational
Microsoft 365 Restore (CA) ? Operational
Google Workspace Backup (CA) ? Operational
Google Workspace Restore (CA) ? Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
Dashboard ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Licensing Service ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
x360Recover Maintenance for US Region Oct 26, 2024 08:00-12:00 MDT
We will be performing maintenance that will affect a portion of x360Recover partners in the US region. Services will be unavailable for up to 2 hours during this maintenance.
Posted on Oct 17, 2024 - 08:53 MDT
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024
Services unavailable in Canada
Resolved - This incident has been resolved.
Oct 21, 17:32 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 14:16 MDT
Investigating - We are currently investigating an incident that is impacting Axcient services in our Canada region.
Oct 21, 13:14 MDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 00:00 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Oct 13, 01:23 MDT
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Multiple product outage for EU region
Resolved - This incident has been resolved.
Oct 10, 21:17 MDT
Update - x360Cloud services for the EU have been restored and backup jobs are proceeding as usual. We are still working to restore all x360Recover Cloud and VO capabilities. These are expected to be restored within the next few hours.
Oct 10, 20:10 MDT
Update - Services are coming back online for our EU region. We are still experiencing a major impact to x360Cloud and a partial impact to x360Recover Cloud where restoration work is ongoing. x360Sync services should be restored.
Oct 10, 17:41 MDT
Identified - We are aware of an issue affecting multiple products in the EU region. We are working to bring these services back online.
Oct 10, 13:54 MDT
Oct 9, 2024
x360Recover Virtual Office - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:00 MDT
Scheduled - Notice to Partners: Axcient will be conducting planned maintenance in our Datacenter located in EU on x360Recover Virtual Office on Tuesday, Oct 9th. Maintenance will occur between 6PM and 9PM MDT.
Oct 8, 09:48 MDT
Scheduled Maintenance: Pending Update Notification
Completed - The scheduled maintenance has been completed.
Oct 9, 07:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 03:00 MDT
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Oct 9, 2024. Deployment will occur between 3AM and 7AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Oct 2, 08:06 MDT
Oct 8, 2024
Multiple product outage for US region
Resolved - This incident has been resolved.
Oct 8, 09:19 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 07:40 MDT
Identified - We have identified an issue affecting a portion of our US products. We are working to bring these services back online as quickly as possible.
Oct 8, 07:05 MDT
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