Axcient Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

x360Recover Operational

90 days ago

99.8 % uptime

Today

x360Recover (formerly Replibit) Cloud (US) Operational

x360Recover (formerly Replibit) Cloud (EU) Operational

x360Recover (formerly Replibit) Cloud (CA) Operational

Authentication Token Service Operational

Cloud Autoverify Operational

Cloud Key Management System Operational

License Portal Operational

Partition API Operational

Salesforce Ticket Gateway Operational

X360Recover Virtual Office (US) Operational

90 days ago

99.41 % uptime

Today

X360Recover Virtual Office (CA) Operational

90 days ago

100.0 % uptime

Today

X360Recover Virtual Office (EU) Operational

90 days ago

100.0 % uptime

Today

x360Recover Manager Operational

x360Recover Tunnel Services Operational

BRC Cloud Tunnel Services Operational

x360Recover Manager (BRC) Operational

x360Recover Manager (Replibit & D2C) Operational

Business Recovery Cloud (BRC) Operational

BRC Offsite Replication (US) Operational

BRC Cloud Virtual Office (US) Operational

BRC Offsite Replication (CA) Operational

BRC Cloud Virtual Office (CA) Operational

x360Portal Operational

Support Ticketing Operational

Axcient Marketing Portal Operational

Axcient Invoicing and Payments Operational

Training & eLearning Operational

Authentication Operational

x360Sync Operational

x360Sync Web (US) Operational

x360Sync Data Transfer (US) Operational

x360Sync Collaborative Web Editing (US) Operational

x360Sync Web Preview (US) Operational

x360Sync Web (EU) Operational

x360Sync Data Transfer (EU) Operational

x360Sync Collaborative Web Editing (EU) Operational

x360Sync Web Preview (EU) Operational

x360Sync Web (CA) Operational

x360Sync Data Transfer (CA) Operational

x360Sync Collaborative Web Editing (CA) Operational

x360Sync Web Preview (CA) Operational

x360Sync Private Cloud Web Preview Operational

x360Sync Private Cloud Collaborative Web Editing Operational

x360Cloud Operational

x360Cloud Management Portal (US) Operational

x360Cloud Smart Search (US) Operational

Microsoft 365 Backup (US) Operational

Microsoft 365 Restore (US) Operational

Google Workspace Backup (US) Operational

Google Workspace Restore (US) Operational

x360Cloud Management Portal (EU) Operational

x360Cloud Smart Search (EU) Operational

Microsoft 365 Backup (EU) Operational

Microsoft 365 Restore (EU) Operational

Google Workspace Backup (EU) Operational

Google Workspace Restore (EU) Operational

Backup for Files Operational

Backup for Files Offsite Replication Operational

Backup Portal Operational

Axcient Cloud Services Operational

BDR for ShadowProtect Next-gen Cloud Replication Operational

BDR for ShadowProtect Cloud Backup (Legacy) Operational

BDR for Veeam Operational

BDR for Quest Operational

Axcient Help Center Operational

support.axcient.com Operational

help.axcient.com Operational

axcient.com/enduser-documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Backup for Files - Maintenance Oct 3, 2022 11:00-13:00 MDT

We will be conducting planned maintenance on Backup for Files servers and services.
Posted on Sep 27, 2022 - 16:08 MDT

Scheduled Maintenance: Pending Update Notification Oct 5, 2022 00:00-04:00 MDT

Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Oct. 5, 2022. Deployment will occur between 12AM and 4AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Posted on Sep 29, 2022 - 12:43 MDT

x360Recover (formerly Replibit) - Maintenance Oct 5, 2022 20:00 - Oct 6, 2022 00:00 MDT

We will be conducting planned maintenance on x360Recover (formerly Replibit) servers and services.
Posted on Sep 29, 2022 - 16:08 MDT

x360Sync (formerly Anchor) - Maintenance Oct 15, 2022 08:00-10:00 MDT

We will be conducting planned maintenance on x360Sync servers and services.
Posted on Sep 29, 2022 - 16:24 MDT

Past Incidents

Sep 29, 2022

No incidents reported today.

Sep 28, 2022

x360Recover (formerly Replibit) - Maintenance

Completed - The scheduled maintenance has been completed.
Sep 28, 13:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 12:00 MDT

Scheduled - We will be conducting emergency maintenance on x360Recover (formerly Replibit) servers and services in the EU.
Sep 28, 10:26 MDT

x360Recover Manager (formerly RMC) - Maintenance

Completed - The scheduled maintenance has been completed.
Sep 28, 01:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 00:00 MDT

Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Sep 23, 10:55 MDT

Sep 27, 2022

Salt Lake City region network outage

Resolved - Monitoring has demonstrated that all services have normal operations.
Sep 27, 14:55 MDT

Monitoring - Network connectivity has been restored. We are monitoring the status of all services to ensure availability and performance are back to normal.
Sep 27, 13:18 MDT

Update - We are continuing to investigate this issue.
Sep 27, 12:20 MDT

Investigating - Network connectivity to services in our Salt Lake Region is currently unavailable. Based on an initial root cause analysis, we expect connectivity to be restored shortly.
Sep 27, 12:18 MDT

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

Scheduled Maintenance: Pending Update Notification

Completed - The scheduled maintenance has been completed.
Sep 22, 04:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 00:00 MDT

Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Thursday morning, Sep 22, 2022. Deployment will occur between 12AM and 4AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Sep 19, 05:46 MDT

Sep 21, 2022

x360Cloud (formerly CloudFinder) maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 15:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 11:00 MDT

Scheduled - We will be undergoing scheduled maintenance in the EU. x360Cloud web application, backups and restoration will not be temporarily available during this time.
Sep 16, 05:28 MDT

x360Sync (formerly Anchor) Database migration

Completed - The scheduled maintenance has been completed.
Sep 21, 02:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:00 MDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 19, 11:21 MDT

Sep 20, 2022

Testing

Resolved - Closing test.
Sep 20, 09:41 MDT

Investigating - This is a test statuspage.
Sep 20, 09:31 MDT

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

x360Recover (formerly Replibit) Issue

Resolved - The issue with Axcient x360Recover is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Sep 15, 16:37 MDT

Monitoring - We implemented a solution to resolve the issue with x360Recover. We are now monitoring the results.
Sep 15, 13:28 MDT

Identified - The issue has been identified with x360Recover Agent versions on or before 2.32. We are currently working on a hotfix, but we recommend updating the x360Recover Agent to the latest version.

For instructions please see https://help.axcient.com/x360recover-faqs-agents/115004693787-x360Recover-How-to-Manually-Update-an-Agent or please contact support for assistance.
Sep 15, 08:35 MDT

Investigating - We are investigating an issue with Axcient x360Recover (formerly Replibit) where a small portion of protected systems are unable to complete backups. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Sep 15, 08:11 MDT

x360Sync (formerly Anchor) Issue

Resolved - The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Sep 15, 09:55 MDT

Identified - We are working to improve performance
Sep 13, 11:59 MDT

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