All Systems Operational

Uptime over the past 90 days. View historical uptime.
x360Recover Operational
x360Recover Cloud (US) Operational
x360Recover Cloud (EU) Operational
x360Recover Cloud (CA) Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
x360Recover Manager Operational
90 days ago
99.92 % uptime
Today
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) Operational
Email Notifications Operational
x360Recover Virtual Office (US) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (EU) Operational
90 days ago
99.77 % uptime
Today
x360Cloud Operational
x360Cloud Management Portal (US) Operational
x360Cloud Smart Search (US) Operational
Microsoft 365 Backup (US) Operational
Microsoft 365 Restore (US) Operational
Google Workspace Backup (US) Operational
Google Workspace Restore (US) Operational
x360Cloud Management Portal (EU) Operational
x360Cloud Smart Search (EU) Operational
Microsoft 365 Backup (EU) Operational
Microsoft 365 Restore (EU) Operational
Google Workspace Backup (EU) Operational
Google Workspace Restore (EU) Operational
x360Cloud Management Portal (CA) Operational
x360Cloud Smart Search (CA) Operational
Microsoft 365 Backup (CA) Operational
Microsoft 365 Restore (CA) Operational
Google Workspace Backup (CA) Operational
Google Workspace Restore (CA) Operational
x360Portal Operational
Support Ticketing Operational
Axcient Marketing Portal Operational
Axcient Invoicing and Payments Operational
Training & eLearning Operational
Authentication Operational
Dashboard Operational
x360Sync Operational
x360Sync Web (US) Operational
x360Sync Data Transfer (US) Operational
x360Sync Collaborative Web Editing (US) Operational
x360Sync Web Preview (US) Operational
x360Sync Web (EU) Operational
x360Sync Data Transfer (EU) Operational
x360Sync Collaborative Web Editing (EU) Operational
x360Sync Web Preview (EU) Operational
x360Sync Web (CA) Operational
x360Sync Data Transfer (CA) Operational
x360Sync Collaborative Web Editing (CA) Operational
x360Sync Web Preview (CA) Operational
x360Sync Private Cloud Web Preview Operational
x360Sync Private Cloud Collaborative Web Editing Operational
x360Sync Licensing Service Operational
Backup for Files Operational
Backup for Files Offsite Replication Operational
Backup Portal Operational
Axcient Cloud Services Operational
BDR for ShadowProtect Next-gen Cloud Replication Operational
BDR for ShadowProtect Cloud Backup (Legacy) Operational
BDR for Veeam Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

x360Sync - Maintenance Jan 25, 2026 08:00-18:00 MST

We will be conducting planned maintenance on x360Sync servers and services.
Posted on Jan 21, 2026 - 11:08 MST
Jan 23, 2026

No incidents reported today.

Jan 22, 2026
x360Sync Issue
Resolved - This incident has been resolved.
Jan 22, 05:20 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 12:20 MST
Investigating - We are currently investigating this issue.
Jan 21, 12:05 MST
x360Sync CA Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 01:00 MST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 22, 00:51 MST
Jan 21, 2026
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 22:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:00 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 21, 11:13 MST
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 15:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 11:30 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 21, 11:13 MST
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 03:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:00 MST
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jan 15, 01:42 MST
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 11:15 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:00 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 16, 10:43 MST
Jan 16, 2026

No incidents reported.

Jan 15, 2026
x360Sync Issue
Resolved - This incident has been resolved.
Jan 15, 14:49 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 14:31 MST
Investigating - We are currently investigating an issue related to the inability to access certain team shares in the US.
Jan 15, 14:05 MST
Scheduled Maintenance: Pending Update Notification
Completed - The scheduled maintenance has been completed.
Jan 15, 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 01:00 MST
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Thursday morning, Jan 15, 2026. Deployment will occur between 1AM and 5AM MST.

Virtual Office instances and Virtual Machines that are running will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Jan 12, 07:07 MST
Jan 14, 2026

No incidents reported.

Jan 13, 2026
x360Cloud Issue
Resolved - This incident has been resolved.
Jan 13, 08:04 MST
Monitoring - A fix has been implemented and we are monitoring results. It will take a few more hours to generate new backup reports.
Jan 13, 03:31 MST
Identified - We have identified an issue with Microsoft 365 mail backups in the EU environment. This issue affects only backups for Microsoft 365 mail data and results in a "Partial" backup status for impacted organizations. We are working to resolve the issue and apologize for any inconvenience this may cause.
Jan 12, 03:26 MST
Jan 12, 2026
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
x360Cloud Issue
Resolved - In response to Microsoft advisory SP1177145, which has caused some Microsoft 365 OneDrive and SharePoint backups to report a "Partial" status, we have developed a workaround. This fix will be included in the upcoming x360Cloud 4.10.0 release.
Jan 9, 01:09 MST
Monitoring - We are currently experiencing an issue causing some Microsoft 365 OneDrive and SharePoint Backups to report a "Partial" status. This is due to a permissions issue related to Microsoft advisory SP1177145. If you are affected, please open a support ticket with the user's OneDrive URL for further guidance by our support team.
Dec 16, 04:52 MST
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