All Systems Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
x360Recover (formerly Replibit) ? Operational
90 days ago
100.0 % uptime
Today
x360Recover (formerly Replibit) Cloud - US ? Operational
x360Recover (formerly Replibit) Cloud -EU ? Operational
x360Recover (formerly Replibit) Cloud - CAN ? Operational
x360Recover Tunneling/SSO Operational
90 days ago
100.0 % uptime
Today
x360Cloud (formerly CloudFinder) in North America ? Operational
x360Cloud Management Portal ? Operational
x360Cloud Smart Search ? Operational
Microsoft 365 Backup ? Operational
Microsoft 365 Restore ? Operational
Google Workspace Backup ? Operational
Google Workspace Restore ? Operational
x360Cloud (formerly CloudFinder) in Europe Operational
x360Cloud Management Portal ? Operational
x360Cloud Smart Search ? Operational
Microsoft 365 Backup ? Operational
Microsoft 365 Restore ? Operational
Google Workspace Backup ? Operational
Google Workspace Restore ? Operational
x360Sync (formerly Anchor) in United States ? Operational
x360Sync Web ? Operational
x360Sync Data Sync ? Operational
x360Sync Collaborative Web Editing ? Operational
x360Sync Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync (formerly Anchor) in Europe ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Sync (EU) ? Operational
x360Sync Email Notifications (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Private Cloud Collaborative Web Editing (EU) ? Operational
x360Sync Private Cloud Web Preview (EU) ? Operational
x360Sync (formerly Anchor) in Canada ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Sync (CA) ? Operational
x360Sync Email Notifications (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Collaborative Web Editing (CA) ? Operational
x360Sync Private Cloud Web Preview (CA) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
Business Recovery Cloud (BRC) Operational
BRC Remote Management Console ? Operational
BRC Cloud Tunnel Services Operational
BRC Offsite Replication (USA) Operational
BRC Cloud Virtual Offices in USA (SLC) Operational
BRC Offsite Replication (CAN) Operational
BRC Cloud Virtual Offices in CAN (YLW) Operational
Fusion ? Operational
Fusion Remote Management Console Operational
Fusion Offsite Replication Operational
Fusion Cloud Virtual Offices Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
x360Sync Web ?
Fetching
x360Sync Web (EU) ?
Fetching
x360Sync Web (CA) ?
Fetching
Past Incidents
May 18, 2021

No incidents reported today.

May 17, 2021
Resolved - This incident is now resolved.
May 17, 16:12 MDT
Monitoring - We have fixed the issue with BRC and are now monitoring the results.
May 17, 13:28 MDT
Identified - We have identified the root cause of the BRC issue and are now expediting a solution.
May 17, 12:55 MDT
Investigating - We are investigating an issue with Axcient BRC. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
May 17, 08:38 MDT
May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021
Resolved - This incident has been resolved.
May 13, 14:27 MDT
Update - We are continuing to monitor for any further issues.
May 13, 08:03 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 08:03 MDT
Update - We are continuing to investigate this issue.
May 13, 07:54 MDT
Investigating - We are investigating an issue with Axcient x360Sync (Anchor) US SaaS. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
May 13, 07:53 MDT
Completed - The scheduled maintenance has been completed.
May 13, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 MDT
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Thursday morning, May 13, 2021. Deployment will occur between 2AM and 6AM EST. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
May 11, 23:54 MDT
May 12, 2021

No incidents reported.

May 11, 2021
Resolved - We have verified that everything is functioning correctly.
May 11, 22:21 MDT
Identified - We have identified the root cause of the x360Portal issue and are working on a fix.
May 11, 17:45 MDT
Update - We are continuing to investigate this issue.
May 11, 15:51 MDT
Investigating - We are investigating an issue with Axcient x360Portal with Authentication and Support Ticketing. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
May 11, 15:42 MDT
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Completed - The scheduled maintenance has been completed.
May 6, 04:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 00:00 MDT
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Thursday morning, May 6, 2021. Deployment will occur between 2AM and 6AM EST. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
Apr 29, 10:17 MDT
May 5, 2021
Resolved - The maintenance has been completed and can now log in through the remote appliance and vault feature.
May 5, 14:19 MDT
Identified - We have temporarily disabled Remote Appliance and Vault login feature for maintenance. While unavailable, please login to your appliance(s) or vault(s) directly. We apologize for any inconvenience this may cause you. We’ll update this status page with more information as maintenance progresses.
May 4, 16:25 MDT
May 4, 2021