All Systems Operational

Uptime over the past 90 days. View historical uptime.
x360Recover ? Operational
x360Recover Cloud (US) ? Operational
x360Recover Cloud (EU) ? Operational
x360Recover Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
x360Recover Manager Operational
90 days ago
100.0 % uptime
Today
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Email Notifications ? Operational
x360Recover Virtual Office (US) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (EU) Operational
90 days ago
100.0 % uptime
Today
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
x360Cloud Management Portal (CA) ? Operational
x360Cloud Smart Search (CA) ? Operational
Microsoft 365 Backup (CA) ? Operational
Microsoft 365 Restore (CA) ? Operational
Google Workspace Backup (CA) ? Operational
Google Workspace Restore (CA) ? Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
Dashboard ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Licensing Service ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Multiple Product Maintenance for US Region Jul 12, 2025 09:00-12:00 MDT

We will be performing maintenance that will affect multiple products in the US region. Services may be unreachable for periods of 5-10 minutes during this window.
Posted on Jul 03, 2025 - 08:14 MDT
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
x360Recover Incident
Resolved - This incident has been resolved.
Jul 1, 12:21 MDT
Monitoring - System performance has stabilized and job processing is back to normal. We are continuing to monitor closely to ensure everything remains healthy.
Jul 1, 11:31 MDT
Investigating - We are experiencing an issue with x360Recover and we are currently investigating the root cause.
This issue affects this pieces of our functionality on storage nodes:
Seeding
Replication (GEO+)
Async export deletions
Azure blob uploads
Jul 1, 09:03 MDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Scheduled Maintenance: Pending Update Notification
Completed - The scheduled maintenance has been completed.
Jun 25, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 04:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 23, 12:38 MDT
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, June 25, 2025. Deployment will occur between 4AM and 6AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Jun 23, 12:37 MDT
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 01:30 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jun 22, 15:05 MDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
x360 Platform - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 16:00 MDT
Verifying - Verification is currently underway for the maintenance items.
Jun 22, 14:58 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 14:00 MDT
Scheduled - We will be conducting planned maintenance on x360 Platform servers and services. Listed components will be unavailable during maintenance period.
Jun 16, 17:55 MDT
Jun 21, 2025

No incidents reported.

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