All Systems Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
x360Recover (formerly Replibit) ? Operational
x360Recover (formerly Replibit) Cloud - US ? Operational
x360Recover (formerly Replibit) Cloud -EU ? Operational
x360Recover (formerly Replibit) Cloud - CAN ? Operational
x360Cloud (formerly CloudFinder) in North America ? Operational
x360Cloud Management Portal ? Operational
x360Cloud Smart Search ? Operational
Microsoft 365 Backup ? Operational
Microsoft 365 Restore ? Operational
Google Workspace Backup ? Operational
Google Workspace Restore ? Operational
x360Cloud (formerly CloudFinder) in Europe Operational
x360Cloud Management Portal ? Operational
x360Cloud Smart Search ? Operational
Microsoft 365 Backup ? Operational
Microsoft 365 Restore ? Operational
Google Workspace Backup ? Operational
Google Workspace Restore ? Operational
x360Sync (formerly Anchor) in United States ? Operational
x360Sync Web ? Operational
x360Sync Data Sync ? Operational
x360Sync Collaborative Web Editing ? Operational
x360Sync Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync (formerly Anchor) in Europe ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Sync (EU) ? Operational
x360Sync Email Notifications (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Private Cloud Collaborative Web Editing (EU) ? Operational
x360Sync Private Cloud Web Preview (EU) ? Operational
x360Sync (formerly Anchor) in Canada ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Sync (CA) ? Operational
x360Sync Email Notifications (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Collaborative Web Editing (CA) ? Operational
x360Sync Private Cloud Web Preview (CA) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
Business Recovery Cloud (BRC) Operational
BRC Remote Management Console ? Operational
BRC Cloud Tunnel Services Operational
BRC Offsite Replication (USA) Operational
BRC Cloud Virtual Offices in USA (SLC) Operational
BRC Offsite Replication (CAN) Operational
BRC Cloud Virtual Offices in CAN (YLW) Operational
Fusion ? Operational
Fusion Remote Management Console Operational
Fusion Offsite Replication Operational
Fusion Cloud Virtual Offices Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Apr 21, 2021. Deployment will occur between 2AM and 6AM EST. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
Posted on Apr 16, 10:02 MDT
x360Sync Web ?
Fetching
x360Sync Web (EU) ?
Fetching
x360Sync Web (CA) ?
Fetching
Past Incidents
Apr 17, 2021
Completed - The scheduled maintenance has been completed.
Apr 17, 10:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 08:30 MDT
Scheduled - We will be undergoing Axcient x360Sync (Anchor) US maintenance. Some US Anchor accounts will be unavailable during this time. EU and CA accounts will be unaffected.
Apr 12, 14:47 MDT
Apr 16, 2021

No incidents reported.

Apr 15, 2021
Resolved - This incident has been resolved.
Apr 15, 06:26 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 16:29 MDT
Investigating - We are investigating an issue with connectivity issues to BRC Cloud Tunnel Services . We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Apr 14, 15:52 MDT
Apr 14, 2021
Resolved - We confirmed the issue remains resolved. We will perform a post-mortem analysis with key stakeholders to identify preventive measures that may be implemented in the future. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Apr 14, 18:55 MDT
Update - We've implemented a fix and are monitoring the situation. All services are currently available again.
Apr 14, 17:27 MDT
Monitoring - We're continuing to see some issues with connectivity to the x360Cloud SaaS applications. We will continue to monitor the situation and provide an update shortly.
Apr 14, 15:47 MDT
Resolved - We confirmed the issue remains resolved. We will perform a post-mortem analysis with key stakeholders to identify preventive measures that may be implemented in the future. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Apr 14, 18:36 MDT
Identified - We`ve identified the issue in the Datacenter and are working on a resolution.
Apr 14, 15:47 MDT
Resolved - The issue has been resolved and both portals are now accessible again.
Apr 14, 15:31 MDT
Identified - We're currently experiencing an outage which is resulting in the x360Cloud application being inaccessible. We're currently investigating the issue and hope to provide a resolution soon.
Apr 14, 15:23 MDT
Resolved - We confirmed the issue remains resolved. We will perform a post-mortem analysis with key stakeholders to identify preventive measures that may be implemented in the future. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Apr 14, 15:29 MDT
Update - We are continuing to work on a fix for this issue.
Apr 14, 15:22 MDT
Identified - We`ve identified the Datacenter Power outage issue and are working on a resolution.
Apr 14, 15:12 MDT
Completed - The scheduled maintenance has been completed.
Apr 14, 10:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:00 MDT
Scheduled - We will be doing regular maintenance on Backup for Files in the US at this time. Some accounts will be unavailable during this interval. EU and CA accounts will not be affected.
Apr 12, 16:43 MDT
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Completed - The scheduled maintenance has been completed.
Apr 8, 17:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 15:00 MDT
Scheduled - We will be conducting regular maintenance on Backup for Files in the EU. All accounts will experience unavailability at some point during this window. non-EU accounts will be unaffected.
Apr 7, 10:28 MDT
Apr 7, 2021
Completed - The scheduled maintenance has been completed.
Apr 7, 07:36 MDT
Verifying - Verification is currently underway for the maintenance items.
Apr 7, 07:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 00:00 MDT
Scheduled - Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Apr 7, 2021. Deployment will occur between 2AM and 6AM EST. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
Apr 2, 06:21 MDT
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.