Axcient Status

All Systems Operational

Business Availability Portal Operational

Support Ticketing Operational

Knowledgebase (KB) Operational

Axcient Marketing Portal Operational

Axcient Invoicing and Payments Operational

Replibit Operational

Replibit Cloud Replication Operational

Replibit Cloud Vault Availability Operational

Replibit Cloud GMP Availability Operational

Cloudfinder Operational

Cloudfinder Backup Operational

Cloudfinder Management Portal Operational

Cloudfinder Search Operational

Cloudfinder Restore previous Backup Operational

Anchor (United States) Operational

Anchor Web Operational

Anchor Sync Operational

Anchor Email Notification Operational

Anchor Collaborative Web Editing Operational

Anchor Web Preview Operational

Anchor Private Cloud Collaborative Web Editing Operational

Anchor Private Cloud Web Preview Operational

Anchor (Europe) Operational

Anchor Web Operational

Anchor Sync Operational

Anchor Email Notification Operational

Anchor Collaborative Web Editing Operational

Anchor Web Preview Operational

Anchor Private Cloud Collaborative Web Editing Operational

Anchor Private Cloud Web Preview Operational

Anchor (Canada) Operational

Anchor Web Operational

Anchor Sync Operational

Anchor Email Notification Operational

Anchor Collaborative Web Editing Operational

Anchor Web Preview Operational

Anchor Private Cloud Collaborative Web Editing Operational

Anchor Private Cloud Web Preview Operational

Backup for Files Operational

Backup for Files Offsite Replication Operational

Backup Portal Operational

BDR for ShadowProtect Operational

BDR for ShadowProtect Next-gen Cloud Replication Operational

BDR for ShadowProtect Cloud Backup (Legacy) Operational

Business Recovery Cloud (BRC) Operational

BRC Remote Management Console Operational

BRC Cloud Tunnel Services Operational

BRC Offsite Replication (USA) Operational

BRC Cloud Virtual Offices (USA) Operational

BRC Offsite Replication (CAN) Operational

BRC Cloud Virtual Offices (CAN) Operational

Fusion Operational

Fusion Remote Management Console Operational

Fusion Offsite Replication Operational

Fusion Cloud Virtual Offices Operational

BDR for Veeam Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 15, 2019

No incidents reported today.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

Anchor US SaaS Issue with file server storage server

Resolved - This incident has been resolved.
Sep 11, 06:54 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 05:31 MDT

Identified - We believe we identified the issue with file server storage where users may experience issues with agent sync. We are working on a resolution.
Sep 11, 03:53 MDT

Sep 10, 2019

No incidents reported.

Sep 9, 2019

Axcient Anchor US File Server Storage Maintenance - 9 September, 2019 02:00 - 04:00 MDT (10:00 - 12:00 CEST)

Completed - The scheduled maintenance has been completed.
Sep 9, 04:01 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 02:01 MDT

Scheduled - We will be undergoing Axcient Anchor US file server storage maintenance to alleviate some performance issues we've been noticing in this Anchor environment recently. This maintenance work will be performed on 9 September, 2019 02:00 - 04:00 MDT (10:00 - 12:00 CEST). System is expected to not be available for about an hour during this window.
Sep 8, 19:59 MDT

Sep 8, 2019

Axcient Anchor US File Sserver Storage Maintenance - 9 September, 2019 02:00 - 04:00 MDT (10:00 - 12:00 CEST)

Completed - The scheduled maintenance has been completed.
Sep 8, 04:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 02:00 MDT

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

Sep 1, 2019

No incidents reported.