All Systems Operational
x360Recover ? Operational
90 days ago
99.98 % uptime
Today
x360Recover (formerly Replibit) Cloud (US) ? Operational
x360Recover (formerly Replibit) Cloud (EU) ? Operational
x360Recover (formerly Replibit) Cloud (CA) ? Operational
Cloud Key Management System Operational
Authentication Token Service Operational
License Portal Operational
Salesforce Ticket Gateway Operational
Partition API Operational
X360Recover Virtual Office (US) Operational
90 days ago
99.94 % uptime
Today
X360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
X360Recover Virtual Office (EU) Operational
90 days ago
100.0 % uptime
Today
x360Recover Manager Operational
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (Fusion) Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
Fusion ? Operational
Fusion Remote Management Console Operational
Fusion Offsite Replication Operational
Fusion Cloud Virtual Office Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be conducting planned maintenance on x360Recover (formerly Replibit) servers and services.
Posted on Oct 13, 10:34 MDT
Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Oct 20, 2021. Deployment will occur between 12AM and 4AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
Posted on Oct 14, 01:23 MDT
We will be conducting planned upgrade maintenance on x360Recover Cloud servers and services. During the upgrade, impacted VMs will need to be shutdown, discarded, then re-rendered.
Posted on Oct 8, 10:02 MDT
x360Sync Web ?
Fetching
x360Sync Web (EU) ?
Fetching
x360Sync Web (CA) ?
Fetching
Past Incidents
Oct 15, 2021

No incidents reported today.

Oct 14, 2021
Completed - The scheduled maintenance has been completed.
Oct 14, 20:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:00 MDT
Scheduled - We will be conducting planned maintenance on BRC servers and services.
Oct 13, 16:01 MDT
Completed - The scheduled maintenance has been completed.
Oct 14, 01:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:01 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Oct 13, 23:50 MDT
Oct 13, 2021

No incidents reported.

Oct 12, 2021
Resolved - This incident has been resolved.
Oct 12, 10:03 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 06:56 MDT
Investigating - We are investigating an issue with Axcient BRC. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Oct 12, 00:02 MDT
Oct 11, 2021
Completed - The scheduled maintenance has been completed.
Oct 11, 20:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 18:00 MDT
Scheduled - We will be conducting emergency maintenance on BRC Cloud servers and services. During the maintenance, Running offsites will be temporarily paused and running VO/VMs related to that may not be fully accessible and may be read only.
Oct 11, 10:54 MDT
Resolved - The issue with BRC is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Oct 11, 12:11 MDT
Monitoring - We implemented a solution to resolve the issue with BRC. We are now monitoring the results.
Oct 11, 11:09 MDT
Investigating - We are investigating an issue with Axcient BRC cloud. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Oct 11, 09:13 MDT
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Resolved - This incident has been resolved.
Oct 7, 17:36 MDT
Monitoring - We implemented a solution to resolve the issue with x360Recover Manager. We are now monitoring the results.
Oct 7, 11:08 MDT
Investigating - We are investigating an issue with Axcient x360Recover Manager Tunnel Services. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Oct 7, 10:26 MDT
Resolved - The issue with x360Sync is resolved. Storage system outage is now recovered. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Oct 7, 13:18 MDT
Investigating - We are investigating an issue with Axcient x360Sync (formerly Anchor). We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Oct 7, 12:56 MDT
Resolved - The issue with Axcient x360Recover is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Oct 7, 11:07 MDT
Monitoring - We implemented a solution to resolve the issue with x360Recover. We are now monitoring the results.
Oct 5, 13:04 MDT
Update - We are continuing to work on a fix for this issue.
Oct 4, 15:23 MDT
Identified - Axcient has been experiencing intermittent issues over the last few days which may have caused your x360Recover and Direct-to-cloud backups to be slower than usual or possibly even fail. The engineering team has applied a fix and is currently monitoring the situation, however your backups should now be progressing at their usual rate.
Oct 4, 08:31 MDT
Oct 6, 2021
Completed - The scheduled maintenance has been completed.
Oct 6, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 00:02 MDT
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Oct 6, 2021. Deployment will occur between 12AM and 4AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
Sep 30, 05:31 MDT
Oct 5, 2021
Resolved - The issue with Fusion is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Oct 5, 08:07 MDT
Update - We are continuing to work on a fix for this issue.
Oct 1, 10:44 MDT
Update - Recently Fusion backups may have stopped working. This is due to the latest issues with an expired 3rd party root certificate (DST_Root_CA_X3.pem) from Let’s Encrypt which caused Fusion AVMs to stop working. You can learn more about the Let's Encrypt issue by viewing their status page: https://letsencrypt.status.io/pages/incident/55957a99e800baa4470002da/6155ea52e170e905361624e3

This cert issue directly affects the Fusion backup agent. To fix the issue, we need to reinstall certification and our Support team will be proactively reaching out to impacted partners.

We apologize for any inconvenience this may cause you and your clients and are working to resolve the issue as quickly as possible.
Oct 1, 08:44 MDT
Update - We are continuing to work on a fix for this issue.
Sep 30, 15:01 MDT
Identified - We are investigating, and identified an issue with Axcient Fusion. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Sep 30, 14:53 MDT
Oct 4, 2021
Oct 3, 2021
Completed - The scheduled maintenance has been completed.
Oct 3, 22:09 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 21:00 MDT
Scheduled - We will be conducting planned maintenance on x360Recover (formerly Replibit) servers and services. A small portion of US accounts will be unable to replicate during this period.
Sep 28, 19:40 MDT
Completed - The scheduled maintenance has been completed.
Oct 3, 21:58 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 21:00 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager, BRC, and BDR servers and services. Some of VMs will be paused and resumed after maintenance and Some VMs will be rebooted in case those get read-only filesystem after maintenance.
Sep 29, 12:54 MDT
Resolved - This incident has been resolved.
Oct 3, 17:34 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 16:27 MDT
Investigating - We are investigating an issue with Axcient x360Recover (formerly Replibit). We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Oct 3, 12:11 MDT
Oct 2, 2021

No incidents reported.

Oct 1, 2021