Monitoring - We are currently monitoring the issue to ensure everything has returned to normal.
Dec 7, 18:27 MST
Update - We are continuing to work on a fix for this issue.
Dec 7, 10:48 MST
Update - We are continuing to work on a fix for this issue.
Dec 7, 10:44 MST
Identified - We have identified this issue is related to an ongoing AWS outage. For more information, go to https://status.aws.amazon.com/
Dec 7, 10:19 MST
Investigating - We are investigating an issue with Axcient x360Portal. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Dec 7, 10:10 MST
x360Recover ? Operational
90 days ago
99.98 % uptime
Today
x360Recover (formerly Replibit) Cloud (US) ? Operational
x360Recover (formerly Replibit) Cloud (EU) ? Operational
x360Recover (formerly Replibit) Cloud (CA) ? Operational
Cloud Key Management System Operational
Authentication Token Service Operational
License Portal Operational
Salesforce Ticket Gateway Operational
Partition API Operational
X360Recover Virtual Office (US) Operational
90 days ago
99.94 % uptime
Today
X360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
X360Recover Virtual Office (EU) Operational
90 days ago
100.0 % uptime
Today
x360Recover Manager Operational
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (Fusion) Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
Fusion ? Operational
Fusion Remote Management Console Operational
Fusion Offsite Replication Operational
Fusion Cloud Virtual Office Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Dec 8, 2021. Deployment will occur between 12AM and 4AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
Posted on Dec 2, 05:05 MST
We will be conducting planned maintenance on x360Sync servers and services.
Posted on Dec 3, 09:02 MST
Past Incidents
Dec 7, 2021

Unresolved incident: x360Portal Issue.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021
Resolved - The issue with Axcient x360Portal is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Dec 3, 15:17 MST
Monitoring - We implemented a solution to resolve the issue with x360Portal. We are now monitoring the results.
Dec 3, 13:30 MST
Investigating - We are investigating an issue with Axcient x360Portal. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Dec 3, 13:14 MST
Resolved - The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Dec 3, 14:30 MST
Identified - We have identified the root cause of the x360Sync issue and are now expediting a solution.
Dec 3, 13:04 MST
Update - We are continuing to investigate this issue.
Dec 3, 11:50 MST
Investigating - We are investigating an issue with Axcient x360Sync (formerly Anchor). We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Dec 3, 11:50 MST
Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 10:00 MST
Identified - The issue has been identified and a fix is being implemented.
Dec 1, 22:20 MST
Investigating - We are investigating an issue with Axcient x360Sync (formerly Anchor). We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Dec 1, 17:03 MST
Dec 1, 2021
Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021
Completed - The scheduled maintenance has been completed.
Nov 27, 08:14 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:01 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Nov 20, 08:47 MST
Nov 26, 2021

No incidents reported.

Nov 25, 2021
Completed - The scheduled maintenance has been completed.
Nov 25, 00:40 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 23:40 MST
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Nov 24, 23:37 MST
Nov 24, 2021
Completed - The scheduled maintenance has been completed.
Nov 24, 20:06 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 19:00 MST
Scheduled - We will be conducting planned maintenance on x360Recover (formerly Replibit) servers and services.
Nov 18, 17:17 MST
Completed - The scheduled maintenance has been completed.
Nov 24, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 00:00 MST
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Nov 24, 2021. Deployment will occur between 12AM and 4AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
Nov 16, 04:20 MST
Nov 23, 2021

No incidents reported.