Axcient Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

x360Recover Operational

90 days ago

99.95 % uptime

Today

x360Recover (formerly Replibit) Cloud (US) Operational

x360Recover (formerly Replibit) Cloud (EU) Operational

x360Recover (formerly Replibit) Cloud (CA) Operational

Authentication Token Service Operational

Cloud Autoverify Operational

Cloud Key Management System Operational

License Portal Operational

Partition API Operational

Salesforce Ticket Gateway Operational

X360Recover Virtual Office (US) Operational

90 days ago

99.87 % uptime

Today

X360Recover Virtual Office (CA) Operational

90 days ago

99.99 % uptime

Today

X360Recover Virtual Office (EU) Operational

90 days ago

99.99 % uptime

Today

x360Recover Manager Operational

x360Recover Tunnel Services Operational

BRC Cloud Tunnel Services Operational

x360Recover Manager (BRC) Operational

x360Recover Manager (Replibit & D2C) Operational

Business Recovery Cloud (BRC) Operational

BRC Offsite Replication (US) Operational

BRC Cloud Virtual Office (US) Operational

BRC Offsite Replication (CA) Operational

BRC Cloud Virtual Office (CA) Operational

x360Portal Operational

Support Ticketing Operational

Axcient Marketing Portal Operational

Axcient Invoicing and Payments Operational

Training & eLearning Operational

Authentication Operational

x360Sync Operational

x360Sync Web (US) Operational

x360Sync Data Transfer (US) Operational

x360Sync Collaborative Web Editing (US) Operational

x360Sync Web Preview (US) Operational

x360Sync Web (EU) Operational

x360Sync Data Transfer (EU) Operational

x360Sync Collaborative Web Editing (EU) Operational

x360Sync Web Preview (EU) Operational

x360Sync Web (CA) Operational

x360Sync Data Transfer (CA) Operational

x360Sync Collaborative Web Editing (CA) Operational

x360Sync Web Preview (CA) Operational

x360Sync Private Cloud Web Preview Operational

x360Sync Private Cloud Collaborative Web Editing Operational

x360Cloud Operational

x360Cloud Management Portal (US) Operational

x360Cloud Smart Search (US) Operational

Microsoft 365 Backup (US) Operational

Microsoft 365 Restore (US) Operational

Google Workspace Backup (US) Operational

Google Workspace Restore (US) Operational

x360Cloud Management Portal (EU) Operational

x360Cloud Smart Search (EU) Operational

Microsoft 365 Backup (EU) Operational

Microsoft 365 Restore (EU) Operational

Google Workspace Backup (EU) Operational

Google Workspace Restore (EU) Operational

Backup for Files Operational

Backup for Files Offsite Replication Operational

Backup Portal Operational

Axcient Cloud Services Operational

BDR for ShadowProtect Next-gen Cloud Replication Operational

BDR for ShadowProtect Cloud Backup (Legacy) Operational

BDR for Veeam Operational

BDR for Quest Operational

Axcient Help Center Operational

support.axcient.com Operational

help.axcient.com Operational

axcient.com/enduser-documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance: Pending Update Notification Nov 30, 2022 02:00-06:00 MST

Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Nov 30, 2022. Deployment will occur between 2AM and 6AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Posted on Nov 23, 2022 - 06:10 MST

Past Incidents

Nov 27, 2022

No incidents reported today.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

x360Sync (formerly Anchor) Issue

Resolved - This incident has been resolved.
Nov 25, 18:23 MST

Investigating - We are investigating an issue with Axcient x360Sync (formerly Anchor). We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Nov 25, 13:55 MST

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

x360Recover/BRC/Axcient Cloud Services - Maintenance

Completed - The scheduled maintenance has been completed.
Nov 18, 22:30 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:30 MST

Scheduled - We will be conducting planned maintenance on x360Recover Manager, BRC and Axcient Cloud servers and services. Access may be limited or unavailable during the scheduled time.
Nov 18, 12:48 MST

Nov 17, 2022

x360Recover/BRC/Axcient Cloud Services - Maintenance

Completed - The scheduled maintenance has been completed.
Nov 17, 22:31 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:30 MST

Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services. Access may be limited or unavailable during the scheduled time.
Nov 14, 08:54 MST

x360Sync (formerly Anchor) Issue

Resolved - The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Nov 17, 16:31 MST

Monitoring - We implemented a solution to resolve the issue with x360Sync and connectivity has been restored. We are now monitoring the results and traffic of the data transfers.
Nov 17, 15:18 MST

Update - We are continuing to implement a fix. We have verified that some impacted agent connections are now successful and we are seeing improvements in the environment. Thank you for your patience.
Nov 17, 10:59 MST

Identified - We have identified the root cause of the x360Sync issue and are now expediting a solution.
Nov 17, 07:54 MST

Update - We are continuing to investigate and work on a resolution for agent connectivity. If your agent is having issues connecting, and need to access data remotely, web portal access is working reliably and your data can be accessed and managed via the web portal. Thank you for your patience.
Nov 16, 17:01 MST

Update - We are investigating an issue with Axcient x360Sync (formerly Anchor) where the agent is unable to contact the server in order to acquire web portal information. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Nov 16, 12:05 MST

Investigating - We are currently investigating this issue.
Nov 16, 10:30 MST

Nov 16, 2022

Nov 15, 2022

x360Sync (formerly Anchor) - Maintenance

Completed - The scheduled maintenance has been completed.
Nov 15, 21:13 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:01 MST

Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Nov 1, 10:56 MDT

Nov 14, 2022

x360Recover Manager (formerly RMC) - Maintenance

Completed - The scheduled maintenance has been completed.
Nov 14, 01:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 00:00 MST

Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Nov 9, 05:32 MST

Nov 13, 2022

No incidents reported.

Related