x360 Platform - Maintenance
Verifying - Verification is currently underway for the maintenance items.
Jan 18, 2025 - 07:58 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 2025 - 07:00 MST
Scheduled - We will be conducting planned maintenance on x360 Platform servers and services. Listed components will be unavailable during maintenance period.
Jan 18, 2025 07:00-10:00 MST
x360Sync - Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 2025 - 02:00 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 18, 2025 02:00-12:00 MST
Uptime over the past 90 days. View historical uptime.
x360Recover ? Operational
x360Recover Cloud (US) ? Operational
x360Recover Cloud (EU) ? Operational
x360Recover Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
x360Recover Manager Under Maintenance
90 days ago
99.97 % uptime
Today
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Under Maintenance
x360Recover Manager (Replibit & D2C) ? Under Maintenance
Email Notifications ? Operational
x360Recover Virtual Office (US) Operational
90 days ago
99.97 % uptime
Today
x360Recover Virtual Office (CA) Operational
90 days ago
99.95 % uptime
Today
x360Recover Virtual Office (EU) Operational
90 days ago
100.0 % uptime
Today
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
x360Cloud Management Portal (CA) ? Operational
x360Cloud Smart Search (CA) ? Operational
Microsoft 365 Backup (CA) ? Operational
Microsoft 365 Restore (CA) ? Operational
Google Workspace Backup (CA) ? Operational
Google Workspace Restore (CA) ? Operational
x360Portal ? Under Maintenance
Support Ticketing ? Under Maintenance
Axcient Marketing Portal ? Under Maintenance
Axcient Invoicing and Payments ? Under Maintenance
Training & eLearning ? Under Maintenance
Authentication ? Under Maintenance
Dashboard ? Under Maintenance
x360Sync ? Under Maintenance
x360Sync Web (US) ? Under Maintenance
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Under Maintenance
x360Sync Web Preview (US) ? Under Maintenance
x360Sync Web (EU) ? Under Maintenance
x360Sync Data Transfer (EU) ? Under Maintenance
x360Sync Collaborative Web Editing (EU) ? Under Maintenance
x360Sync Web Preview (EU) ? Under Maintenance
x360Sync Web (CA) ? Under Maintenance
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Under Maintenance
x360Sync Web Preview (CA) ? Under Maintenance
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Licensing Service ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
x360Sync - Maintenance Jan 19, 2025 02:00-12:00 MST
We will be conducting planned maintenance on x360Sync servers and services.
Posted on Jan 15, 2025 - 09:10 MST
x360Recover Manager - Maintenance Jan 21, 2025 23:00 - Jan 22, 2025 00:00 MST
We will be conducting planned maintenance on x360Recover Manager servers and services.
Posted on Jan 17, 2025 - 00:10 MST
Past Incidents
Jan 18, 2025

Unresolved incidents: x360 Platform - Maintenance, x360Sync - Maintenance.

Jan 17, 2025
x360Cloud Canada Backup Issue
Resolved - This incident has been resolved.
Jan 17, 18:33 MST
Identified - We have identified the root cause of an issue impacting a small number of scans within various organizations in the Canada region beginning yesterday morning (Jan 16th). Backups are expected to complete successfully through today.
Jan 17, 10:49 MST
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 02:00 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 15, 09:09 MST
Jan 16, 2025
x360Sync - US Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 19:00 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 15, 09:59 MST
x360Sync Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 02:13 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 01:00 MST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 15, 07:05 MST
Jan 15, 2025
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 02:00 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 14, 08:18 MST
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 11:53 MST
Verifying - Verification is currently underway for the maintenance items.
Jan 11, 11:53 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 05:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 07:17 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 8, 05:22 MST
Jan 10, 2025

No incidents reported.

Jan 9, 2025
Multiple Product Maintenance for US Region
Completed - The scheduled maintenance has been completed.
Jan 9, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 03:00 MST
Scheduled - We will be performing maintenance that will affect multiple products in the US region. Services may be unreachable for periods of 5-10 minutes during this window.
Jan 7, 08:32 MST
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 9, 03:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 02:00 MST
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Jan 8, 23:23 MST
Jan 8, 2025
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 12:51 MST
Verifying - Verification is currently underway for the maintenance items.
Jan 8, 12:51 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 12:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 07:16 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Jan 8, 05:27 MST
Jan 7, 2025
x360Sync EU Maintenance
Completed - The scheduled maintenance is now completed.
Jan 7, 12:36 MST
Scheduled - Scheduled maintenance on x360Sync EU environment.
Jan 7, 11:55 MST
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage