Axcient Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

x360Recover Operational

90 days ago

99.94 % uptime

Today

x360Recover (formerly Replibit) Cloud (US) Operational

x360Recover (formerly Replibit) Cloud (EU) Operational

x360Recover (formerly Replibit) Cloud (CA) Operational

Authentication Token Service Operational

Cloud Autoverify Operational

Cloud Key Management System Operational

License Portal Operational

Partition API Operational

Salesforce Ticket Gateway Operational

X360Recover Virtual Office (US) Operational

90 days ago

99.91 % uptime

Today

X360Recover Virtual Office (CA) Operational

90 days ago

100.0 % uptime

Today

X360Recover Virtual Office (EU) Operational

90 days ago

99.92 % uptime

Today

x360Recover Manager Operational

x360Recover Tunnel Services Operational

BRC Cloud Tunnel Services Operational

x360Recover Manager (BRC) Operational

x360Recover Manager (Replibit & D2C) Operational

Business Recovery Cloud (BRC) Operational

BRC Offsite Replication (US) Operational

BRC Cloud Virtual Office (US) Operational

BRC Offsite Replication (CA) Operational

BRC Cloud Virtual Office (CA) Operational

File & Folder Recovery Operational

x360Portal Operational

Support Ticketing Operational

Axcient Marketing Portal Operational

Axcient Invoicing and Payments Operational

Training & eLearning Operational

Authentication Operational

x360Sync Operational

x360Sync Web (US) Operational

x360Sync Data Transfer (US) Operational

x360Sync Collaborative Web Editing (US) Operational

x360Sync Web Preview (US) Operational

x360Sync Web (EU) Operational

x360Sync Data Transfer (EU) Operational

x360Sync Collaborative Web Editing (EU) Operational

x360Sync Web Preview (EU) Operational

x360Sync Web (CA) Operational

x360Sync Data Transfer (CA) Operational

x360Sync Collaborative Web Editing (CA) Operational

x360Sync Web Preview (CA) Operational

x360Sync Private Cloud Web Preview Operational

x360Sync Private Cloud Collaborative Web Editing Operational

x360Sync Licensing Service Operational

x360Cloud Operational

x360Cloud Management Portal (US) Operational

x360Cloud Smart Search (US) Operational

Microsoft 365 Backup (US) Operational

Microsoft 365 Restore (US) Operational

Google Workspace Backup (US) Operational

Google Workspace Restore (US) Operational

x360Cloud Management Portal (EU) Operational

x360Cloud Smart Search (EU) Operational

Microsoft 365 Backup (EU) Operational

Microsoft 365 Restore (EU) Operational

Google Workspace Backup (EU) Operational

Google Workspace Restore (EU) Operational

Backup for Files Operational

Backup for Files Offsite Replication Operational

Backup Portal Operational

Axcient Cloud Services Operational

BDR for ShadowProtect Next-gen Cloud Replication Operational

BDR for ShadowProtect Cloud Backup (Legacy) Operational

BDR for Veeam Operational

BDR for Quest Operational

Axcient Help Center Operational

support.axcient.com Operational

help.axcient.com Operational

axcient.com/enduser-documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2023

No incidents reported today.

Nov 30, 2023

Collaborative Web Editing functionality issue

Resolved - This incident has been resolved.
Nov 30, 09:40 MST

Identified - The issue has been identified and a fix is being implemented.
Nov 30, 07:03 MST

Nov 29, 2023

x360Recover Manager (formerly RMC) - Maintenance

Completed - The scheduled maintenance has been completed.
Nov 29, 01:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 00:00 MST

Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Nov 24, 06:56 MST

Nov 28, 2023

x360Recover (formerly Replibit) Issue

Resolved - The issue with Axcient x360Recover is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Nov 28, 14:40 MST

Monitoring - We implemented a solution to resolve the issue with x360Recover. We are now monitoring the results.
Nov 28, 12:57 MST

Investigating - We are investigating an issue with Axcient x360Recover (formerly Replibit) with Virtual office. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Nov 28, 10:57 MST

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

x360Sync (formerly Anchor) Issue

Resolved - The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Nov 24, 08:49 MST

Update - We implemented a solution to resolve the issue with x360Sync. We are now monitoring the results.
Nov 23, 13:42 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 13:42 MST

Update - We are continuing to investigate this issue.
Nov 23, 13:41 MST

Investigating - We are investigating an issue with Axcient x360Sync (formerly Anchor). We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Nov 23, 12:44 MST

Nov 23, 2023

Nov 22, 2023

No incidents reported.

Nov 21, 2023

x360Sync (formerly Anchor) Issue

Resolved - We observed an issue with x360Sync where some partners were having problems accessing syncedtool.com. We apologize for any inconvenience this may have caused you.
Nov 21, 16:30 MST

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

x360Sync (formerly Anchor) Issue

Resolved - This incident has been resolved.
Nov 17, 19:09 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 14:37 MST

Update - We are continuing to work on a fix for this issue.
Nov 17, 14:08 MST

Identified - The issue has been identified and a fix is being implemented.
Nov 17, 14:01 MST

x360Sync (formerly Anchor) Issue

Resolved - We have not seen any errors after the brief burst of initial reports and can no longer reproduce the problems observed.
Nov 17, 09:09 MST

Monitoring - We implemented a solution to resolve the issue with x360Sync. We are now monitoring the results.
Nov 16, 16:01 MST

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