All Systems Operational
Business Availability Portal ? Operational
Support Ticketing ? Operational
Knowledgebase (KB) ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Replibit ? Operational
Replibit Cloud Replication ? Operational
Replibit Cloud Vault Availability ? Operational
Replibit Cloud GMP Availability ? Operational
Cloudfinder ? Operational
Cloudfinder Backup Operational
Cloudfinder Management Portal ? Operational
Cloudfinder Search ? Operational
Cloudfinder Restore previous Backup ? Operational
Anchor (United States) ? Operational
Anchor Web ? Operational
Anchor Sync ? Operational
Anchor Email Notification ? Operational
Anchor Collaborative Web Editing ? Operational
Anchor Web Preview ? Operational
Anchor Private Cloud Collaborative Web Editing ? Operational
Anchor Private Cloud Web Preview ? Operational
Anchor (Europe) ? Operational
Anchor Web ? Operational
Anchor Sync ? Operational
Anchor Email Notification ? Operational
Anchor Collaborative Web Editing ? Operational
Anchor Web Preview ? Operational
Anchor Private Cloud Collaborative Web Editing ? Operational
Anchor Private Cloud Web Preview ? Operational
Anchor (Canada) ? Operational
Anchor Web ? Operational
Anchor Sync ? Operational
Anchor Email Notification ? Operational
Anchor Collaborative Web Editing ? Operational
Anchor Web Preview ? Operational
Anchor Private Cloud Collaborative Web Editing ? Operational
Anchor Private Cloud Web Preview ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
BDR for ShadowProtect ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
Business Recovery Cloud (BRC) Operational
BRC Remote Management Console ? Operational
BRC Cloud Tunnel Services Operational
BRC Offsite Replication (USA) Operational
BRC Cloud Virtual Offices (USA) Operational
BRC Offsite Replication (CAN) Operational
BRC Cloud Virtual Offices (CAN) Operational
Fusion ? Operational
Fusion Remote Management Console Operational
Fusion Offsite Replication Operational
Fusion Cloud Virtual Offices Operational
BDR for Veeam ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2019

No incidents reported today.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Axcient Anchor CA File Server Maintenance - 16th August, 2019 - 2:00-3:00 MDT (10:00-11:00 CEST)
Completed - The scheduled maintenance has been completed.
Aug 16, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 02:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 15, 09:51 MDT
Scheduled - We will be undergoing Axcient Anchor CA File Server maintenance. This maintenance work will be performed on 16th August, 2019 - 2:00-3:00 MDT (10:00-11:00 CEST). System is expected to be inaccessible for a few minutes during this time.
Aug 15, 09:45 MDT
Aug 15, 2019
Axcient Anchor EU File Server Maintenance - 15th August, 2019 - 22:00 - 23:00 CEST (14:00 - 15:00 MDT)
Completed - The scheduled maintenance has been completed.
Aug 15, 15:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 14:00 MDT
Scheduled - We will be undergoing Axcient Anchor EU File Server maintenance. This maintenance work will be performed on 15th August, 2019 - 22:00 - 23:00 CEST (14:00 - 15:00 MDT). System is expected to be inaccessible for a few minutes during this time.
Aug 15, 09:40 MDT
Aug 14, 2019
Axcient Anchor CA File Server Maintenance - 14th, August 2019, 10:00 - 11:00 CEST (02:00 - 03:00 MDT)
Completed - The scheduled maintenance has been completed.
Aug 14, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 02:00 MDT
Scheduled - We will be undergoing Axcient Anchor CA File Server configuration maintenance. This maintenance work will be performed on 14th, August 2019, 10:00 - 11:00 CEST (02:00 - 03:00 MDT). Expected user impact is minimal - system unavailable for a single service restart.
Aug 14, 02:00 MDT
Aug 13, 2019
Axcient Anchor EU File Store Maintenance - 13th August, 2019 22:00 - 23:00 CEST (14:00 - 15:00 MST)
Completed - The scheduled maintenance has been completed.
Aug 13, 15:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 14:03 MDT
Scheduled - We will be undergoing Axcient Anchor EU File Server configuration maintenance. This maintenance work will be performed on 13th August, 2019 22:00 - 23:00 CEST (14:00 - 15:00 MST). during this window. Expected user impact is minimal - system unavailable for a single service restart.
Aug 12, 09:26 MDT
Axcient Cloudfinder EU SaaS Issues
Resolved - We confirmed the issue remains resolved. We will perform a post-mortem analysis with key stakeholders to identify preventive measures that may be implemented in the future. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Aug 13, 05:15 MDT
Monitoring - We implemented a potential resolution for the issue with 365 backups. We are monitoring to confirm the resolution. If this resolution is not successful, we will further investigate other options.
Aug 12, 11:07 MDT
Investigating - We are investigating an issue with Axcient Cloudfinder EU SaaS. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Aug 12, 07:03 MDT
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019
Axcient Anchor EU File Server Maintenance - 9th, August 2019 22:00 - 23:00 CEST
Completed - Maintenance completed successfully. System was unavailable for only a few seconds.
Aug 9, 14:33 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 14:00 MDT
Scheduled - We will be undergoing Axcient Anchor EU File Server maintenance. This maintenance work will be performed on 9th, August 2019 22:00 - 23:00 CEST (14:00 - 15:00 MST). User impact should be minimal as the only thing that will be visible to the users is a single File Server machine restart. Expected downtime 10-30 seconds.
Aug 9, 02:13 MDT
Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

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