x360Recover US Incident
Identified - We are experiencing an issue with x360Recover backup and restores affecting a small number of partners. The issue has been identified and we are working to re-enable services as quickly as possible.
Apr 24, 2025 - 06:52 MDT
Uptime over the past 90 days. View historical uptime.
x360Recover ? Operational
x360Recover Cloud (US) ? Operational
x360Recover Cloud (EU) ? Operational
x360Recover Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
x360Recover Manager Operational
90 days ago
99.99 % uptime
Today
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Email Notifications ? Operational
x360Recover Virtual Office (US) Operational
90 days ago
99.99 % uptime
Today
x360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (EU) Operational
90 days ago
100.0 % uptime
Today
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
x360Cloud Management Portal (CA) ? Operational
x360Cloud Smart Search (CA) ? Operational
Microsoft 365 Backup (CA) ? Operational
Microsoft 365 Restore (CA) ? Operational
Google Workspace Backup (CA) ? Operational
Google Workspace Restore (CA) ? Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
Dashboard ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Licensing Service ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

x360Recover Manager - Maintenance Apr 30, 2025 00:00-01:00 MDT

We will be conducting planned maintenance on x360Recover Manager servers and services.
Posted on Apr 26, 2025 - 11:38 MDT
Apr 28, 2025

No incidents reported today.

Apr 27, 2025

No incidents reported.

Apr 26, 2025
Multiple Product Maintenance for US Region
Completed - The scheduled maintenance has been completed.
Apr 26, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 09:00 MDT
Scheduled - We will be performing maintenance that will affect multiple products in the US region. Services may be unreachable for periods of 5-10 minutes during this window.
Apr 2, 14:35 MDT
Apr 25, 2025
Multiple Product Maintenance for US Region
Completed - The scheduled maintenance has been completed.
Apr 25, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 03:00 MDT
Scheduled - We will be performing maintenance that will affect multiple products in the US region. Services may be unreachable for periods of 5-10 minutes during this window.
Apr 22, 08:44 MDT
Apr 24, 2025

Unresolved incident: x360Recover US Incident.

Apr 23, 2025
x360Recover Issue
Resolved - This incident has been resolved.
Apr 23, 17:45 MDT
Identified - We are experiencing an issue with the x360Recover Cloud affecting a small percentage of partners where backups and recovery will not be able to be performed. We are expecting this to be resolved by EOD.
Apr 23, 13:40 MDT
Apr 22, 2025
x360Recover US Incident
Resolved - This incident has been resolved.
Apr 22, 08:43 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 12:01 MDT
Identified - We are experiencing an issue with x360Recover backup and restores affecting a small number of partners. The issue has been identified and we are working to re-enable services as quickly as possible.
Apr 10, 06:24 MDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Multiple Product Maintenance for US Region
Completed - The scheduled maintenance has been completed.
Apr 19, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 09:00 MDT
Scheduled - We will be performing maintenance that will affect multiple products in the US region. Services may be unreachable for periods of 5-10 minutes during this window.
Apr 2, 14:34 MDT
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Multiple Product Maintenance for US Region
Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 02:00 MDT
Scheduled - We will be performing maintenance that will affect multiple products in the US region. Services may be unreachable for periods of 5-10 minutes during this window.
Apr 15, 06:19 MDT
x360Recover Manager - Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
Apr 11, 00:33 MDT
Apr 15, 2025
Apr 14, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage