All Systems Operational
Uptime over the past 90 days. View historical uptime.
x360Recover ? Operational
90 days ago
100.0 % uptime
Today
x360Recover (formerly Replibit) Cloud (US) ? Operational
x360Recover (formerly Replibit) Cloud (EU) ? Operational
x360Recover (formerly Replibit) Cloud (CA) ? Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
X360Recover Virtual Office (US) Operational
90 days ago
100.0 % uptime
Today
X360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
X360Recover Virtual Office (EU) Operational
90 days ago
100.0 % uptime
Today
x360Recover Manager Operational
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) ? Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
x360Portal ? Operational
Support Ticketing ? Operational
Axcient Marketing Portal ? Operational
Axcient Invoicing and Payments ? Operational
Training & eLearning ? Operational
Authentication ? Operational
x360Sync ? Operational
x360Sync Web (US) ? Operational
x360Sync Data Transfer (US) ? Operational
x360Sync Collaborative Web Editing (US) ? Operational
x360Sync Web Preview (US) ? Operational
x360Sync Web (EU) ? Operational
x360Sync Data Transfer (EU) ? Operational
x360Sync Collaborative Web Editing (EU) ? Operational
x360Sync Web Preview (EU) ? Operational
x360Sync Web (CA) ? Operational
x360Sync Data Transfer (CA) ? Operational
x360Sync Collaborative Web Editing (CA) ? Operational
x360Sync Web Preview (CA) ? Operational
x360Sync Private Cloud Web Preview ? Operational
x360Sync Private Cloud Collaborative Web Editing ? Operational
x360Sync Licensing Service ? Operational
x360Cloud ? Operational
x360Cloud Management Portal (US) ? Operational
x360Cloud Smart Search (US) ? Operational
Microsoft 365 Backup (US) ? Operational
Microsoft 365 Restore (US) ? Operational
Google Workspace Backup (US) ? Operational
Google Workspace Restore (US) ? Operational
x360Cloud Management Portal (EU) ? Operational
x360Cloud Smart Search (EU) ? Operational
Microsoft 365 Backup (EU) ? Operational
Microsoft 365 Restore (EU) ? Operational
Google Workspace Backup (EU) ? Operational
Google Workspace Restore (EU) ? Operational
Backup for Files ? Operational
Backup for Files Offsite Replication ? Operational
Backup Portal ? Operational
Axcient Cloud Services ? Operational
BDR for ShadowProtect Next-gen Cloud Replication ? Operational
BDR for ShadowProtect Cloud Backup (Legacy) ? Operational
BDR for Veeam ? Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 8, 2023
Scheduled Maintenance: Pending Update Notification
Completed - The scheduled maintenance has been completed.
Jun 8, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 02:00 MDT
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Thursday morning, Jun 8, 2023. Deployment will occur between 2AM and 6AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Jun 6, 06:06 MDT
Jun 7, 2023

No incidents reported.

Jun 6, 2023
Scheduled Maintenance: Pending Update Notification
Completed - The scheduled maintenance has been completed.
Jun 6, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:00 MDT
Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Wednesday morning, Jun 6, 2023. Deployment will occur between 2AM and 6AM MDT. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC) may not be able to start a new Virtual Office while deployment is taking place.
Jun 2, 07:33 MDT
BRC (Business Recovery Cloud) - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 MDT
Scheduled - We will be conducting emergency maintenance on BRC servers and services.
Jun 5, 07:01 MDT
Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023
x360Cloud (formerly CloudFinder) - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 08:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 04:00 MDT
Scheduled - We will be conducting planned maintenance on x360Cloud servers and services.
Jun 2, 12:21 MDT
Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
x360Sync (formerly Anchor) Issue
Resolved - The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
May 31, 13:51 MDT
Monitoring - x360Sync Web UI is available as of 16:05 UTC
May 31, 10:59 MDT
Investigating - We are investigating an issue with Axcient x360Sync (formerly Anchor). We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
May 31, 09:58 MDT
x360Sync (formerly Anchor) - Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 20:00 MDT
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
May 30, 13:52 MDT
x360Recover Manager (formerly RMC) - Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 00:02 MDT
Scheduled - We will be conducting planned maintenance on x360Recover Manager servers and services.
May 26, 02:39 MDT
May 30, 2023
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Partial Outage in SLC Region
Resolved - This incident has been resolved.
May 26, 05:51 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 20:25 MDT
Update - We are continuing to work on a fix for this issue.
May 25, 19:37 MDT
Update - We are continuing to work on a fix for this issue.
May 25, 19:21 MDT
Identified - We have identified the root cause of the issue and are now expediting a solution.
May 25, 17:02 MDT
Update - We are continuing to investigate this issue.
May 25, 15:54 MDT
Investigating - We are investigating compute services in the Salt Lake City region in a degraded state. We apologize for the inconvenience.
May 25, 15:26 MDT
May 25, 2023
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