Axcient Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

x360Portal Operational

Support Ticketing Operational

Axcient Marketing Portal Operational

Axcient Invoicing and Payments Operational

Training & eLearning Operational

Authentication Operational

x360Recover (formerly Replibit) Operational

90 days ago

100.0 % uptime

Today

x360Recover (formerly Replibit) Cloud - US Operational

x360Recover (formerly Replibit) Cloud -EU Operational

x360Recover (formerly Replibit) Cloud - CAN Operational

x360Recover Tunneling/SSO Operational

90 days ago

100.0 % uptime

Today

x360Cloud (formerly CloudFinder) in North America Operational

x360Cloud Management Portal Operational

x360Cloud Smart Search Operational

Microsoft 365 Backup Operational

Microsoft 365 Restore Operational

Google Workspace Backup Operational

Google Workspace Restore Operational

x360Cloud (formerly CloudFinder) in Europe Operational

x360Cloud Management Portal Operational

x360Cloud Smart Search Operational

Microsoft 365 Backup Operational

Microsoft 365 Restore Operational

Google Workspace Backup Operational

Google Workspace Restore Operational

x360Sync (formerly Anchor) in United States Operational

x360Sync Web Operational

x360Sync Data Sync Operational

x360Sync Collaborative Web Editing Operational

x360Sync Web Preview Operational

x360Sync Private Cloud Collaborative Web Editing Operational

x360Sync Private Cloud Web Preview Operational

x360Sync (formerly Anchor) in Europe Operational

x360Sync Web (EU) Operational

x360Sync Data Sync (EU) Operational

x360Sync Email Notifications (EU) Operational

x360Sync Collaborative Web Editing (EU) Operational

x360Sync Web Preview (EU) Operational

x360Sync Private Cloud Collaborative Web Editing (EU) Operational

x360Sync Private Cloud Web Preview (EU) Operational

x360Sync (formerly Anchor) in Canada Operational

x360Sync Web (CA) Operational

x360Sync Data Sync (CA) Operational

x360Sync Email Notifications (CA) Operational

x360Sync Collaborative Web Editing (CA) Operational

x360Sync Web Preview (CA) Operational

x360Sync Private Cloud Collaborative Web Editing (CA) Operational

x360Sync Private Cloud Web Preview (CA) Operational

Backup for Files Operational

Backup for Files Offsite Replication Operational

Backup Portal Operational

Axcient Cloud Services Operational

BDR for ShadowProtect Next-gen Cloud Replication Operational

BDR for ShadowProtect Cloud Backup (Legacy) Operational

BDR for Veeam Operational

Business Recovery Cloud (BRC) Operational

BRC Remote Management Console Operational

BRC Cloud Tunnel Services Operational

BRC Offsite Replication (USA) Operational

BRC Cloud Virtual Offices in USA (SLC) Operational

BRC Offsite Replication (CAN) Operational

BRC Cloud Virtual Offices in CAN (YLW) Operational

Fusion Operational

Fusion Remote Management Console Operational

Fusion Offsite Replication Operational

Fusion Cloud Virtual Offices Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

x360Sync Web

Fetching

x360Sync Web (EU)

Fetching

x360Sync Web (CA)

Fetching

Past Incidents

May 18, 2021

No incidents reported today.

May 17, 2021

BRC (Business Recovery Cloud) Issue

Resolved - This incident is now resolved.
May 17, 16:12 MDT

Monitoring - We have fixed the issue with BRC and are now monitoring the results.
May 17, 13:28 MDT

Identified - We have identified the root cause of the BRC issue and are now expediting a solution.
May 17, 12:55 MDT

Investigating - We are investigating an issue with Axcient BRC. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
May 17, 08:38 MDT

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

Axcient x360Sync (Anchor) US SaaS Issues

Resolved - This incident has been resolved.
May 13, 14:27 MDT

Update - We are continuing to monitor for any further issues.
May 13, 08:03 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 08:03 MDT

Update - We are continuing to investigate this issue.
May 13, 07:54 MDT

Investigating - We are investigating an issue with Axcient x360Sync (Anchor) US SaaS. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
May 13, 07:53 MDT

Scheduled Maintenance: Pending Update Notification

Completed - The scheduled maintenance has been completed.
May 13, 04:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 MDT

Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Thursday morning, May 13, 2021. Deployment will occur between 2AM and 6AM EST. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
May 11, 23:54 MDT

May 12, 2021

No incidents reported.

May 11, 2021

x360Portal Issue

Resolved - We have verified that everything is functioning correctly.
May 11, 22:21 MDT

Identified - We have identified the root cause of the x360Portal issue and are working on a fix.
May 11, 17:45 MDT

Update - We are continuing to investigate this issue.
May 11, 15:51 MDT

Investigating - We are investigating an issue with Axcient x360Portal with Authentication and Support Ticketing. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
May 11, 15:42 MDT

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

Scheduled Maintenance: Pending Update Notification

Completed - The scheduled maintenance has been completed.
May 6, 04:01 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 00:00 MDT

Scheduled - Notice to Partners: Axcient will be deploying an update to x360Recover Virtual Office early Thursday morning, May 6, 2021. Deployment will occur between 2AM and 6AM EST. Running Virtual Office instances and Virtual Machines will not be impacted, but x360Recover Partners (Replibit, BRC, and Fusion) may not be able to start a new Virtual Office while deployment is taking place.
Apr 29, 10:17 MDT

May 5, 2021

Axcient x360Recover (formerly Replibit) Maintenance

Resolved - The maintenance has been completed and can now log in through the remote appliance and vault feature.
May 5, 14:19 MDT

Identified - We have temporarily disabled Remote Appliance and Vault login feature for maintenance. While unavailable, please login to your appliance(s) or vault(s) directly. We apologize for any inconvenience this may cause you. We’ll update this status page with more information as maintenance progresses.
May 4, 16:25 MDT

May 4, 2021

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