x360Recover Manager Issue

Incident Report for Axcient

Resolved

The issue with Axcient x360Recover Manager is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Posted Sep 24, 2025 - 08:50 MDT

Monitoring

We implemented a solution to resolve the issue with Axcient Cloud Services. We are now monitoring the results.
Posted Sep 24, 2025 - 07:39 MDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 24, 2025 - 07:23 MDT

Identified

We have identified the root cause of the x360Recover Manager issue and are now expediting a solution.
Posted Sep 24, 2025 - 07:22 MDT

Update

We are continuing to investigate this issue.
Posted Sep 24, 2025 - 06:42 MDT

Update

We are continuing to investigate this issue.
Posted Sep 24, 2025 - 06:42 MDT

Investigating

We are investigating an issue with Axcient x360Recover Manager. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Posted Sep 24, 2025 - 06:37 MDT
This incident affected: x360Recover Manager (x360Recover Tunnel Services, BRC Cloud Tunnel Services).