x360Recover Cloud Issue

Incident Report for Axcient

Resolved

This incident has been resolved.

Posted Apr 23, 2024 - 10:53 MDT

Monitoring

x360Recover Cloud vaults appear to be operating normally. We are continuing to monitor.

Posted Apr 23, 2024 - 08:14 MDT

Identified

We are working on some performance issues that are affecting a portion of our x360Recover Cloud vaults.

Posted Apr 23, 2024 - 06:42 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2024 - 05:22 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2024 - 04:57 MDT

Investigating

We are investigating an issue that is affecting multiple products in the US. We have isolated the issue and are working on resolving it.

Posted Apr 23, 2024 - 04:56 MDT

This incident affected: x360Recover (x360Recover Cloud (US), x360Recover Cloud (EU)), Business Recovery Cloud (BRC) (BRC Cloud Virtual Office (US)), and x360Recover Manager (x360Recover Virtual Office (US)).