x360Sync Issue

Incident Report for Axcient

Resolved

This incident has been resolved.
Posted Nov 18, 2025 - 11:00 MST

Update

We are continuing to monitor for any further issues.
Posted Nov 18, 2025 - 09:52 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2025 - 09:51 MST

Identified

We have identified the root cause of the x360Sync issue and are now expediting a solution.
Posted Nov 18, 2025 - 09:20 MST
This incident affected: x360Sync (x360Sync Web (US), x360Sync Data Transfer (US), x360Sync Collaborative Web Editing (US), x360Sync Web Preview (US)).