Canada Region Issue Affecting Multiple Products

Incident Report for Axcient

Resolved

This incident has been resolved.

Posted Jul 25, 2024 - 17:28 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 25, 2024 - 16:24 MDT

Identified

We have identified and are working on an issue in the Canada region affecting x360Sync and x360Recover products.

Posted Jul 25, 2024 - 16:06 MDT

This incident affected: x360Recover (x360Recover Cloud (CA)) and x360Sync (x360Sync Web (CA), x360Sync Data Transfer (CA), x360Sync Collaborative Web Editing (CA), x360Sync Web Preview (CA)).