Axcient x360Sync (Anchor) US SaaS Issues

Incident Report for Axcient

Resolved

We confirmed the issue remains resolved. We will perform a post-mortem analysis with key stakeholders to identify preventive measures that may be implemented in the future. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.

Posted Apr 14, 2021 - 15:29 MDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 14, 2021 - 15:22 MDT

Identified

We`ve identified the Datacenter Power outage issue and are working on a resolution.

Posted Apr 14, 2021 - 15:12 MDT

This incident affected: x360Sync (x360Sync Web (US), x360Sync Data Transfer (US), x360Sync Collaborative Web Editing (US), x360Sync Web Preview (US), x360Sync Private Cloud Web Preview, x360Sync Private Cloud Collaborative Web Editing).