US x360Recover Cloud Vault Partial Outage
Incident Report for Axcient
Resolved
This incident has been resolved.
Posted Nov 19, 2024 - 20:20 MST
Update
A portion of our US VPN infrastructure for x360Recover Virtual Office is also affected
Posted Nov 19, 2024 - 18:41 MST
Identified
We are working to address an issue affecting a portion of our x360Recover Cloud and 3rd Party BDR vaults.
Posted Nov 19, 2024 - 18:25 MST
This incident affected: Axcient Cloud Services (BDR for ShadowProtect Next-gen Cloud Replication, BDR for ShadowProtect Cloud Backup (Legacy), BDR for Veeam, BDR for Quest), x360Recover (x360Recover Cloud (US)), and x360Recover Manager (x360Recover Virtual Office (US)).
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