Anchor US SaaS Issue with file server storage server
Incident Report for Axcient
Resolved
This incident has been resolved.
Posted Sep 11, 2019 - 06:54 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2019 - 05:31 MDT
Identified
We believe we identified the issue with file server storage where users may experience issues with agent sync. We are working on a resolution.
Posted Sep 11, 2019 - 03:53 MDT
This incident affected: x360Sync (x360Sync Web (US), x360Sync Data Transfer (US), x360Sync Collaborative Web Editing (US), x360Sync Web Preview (US), x360Sync Private Cloud Web Preview, x360Sync Private Cloud Collaborative Web Editing).