x360Sync Issue with Web Preview and Collaborative Web Editing

Incident Report for Axcient

Resolved

The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.

Posted Feb 16, 2026 - 08:34 MST

Update

We are continuing to monitor for any further issues.

Posted Feb 16, 2026 - 08:33 MST

Monitoring

We implemented a solution to resolve the issue with x360Sync. We are now monitoring the results.

Posted Feb 16, 2026 - 08:20 MST

Investigating

We are investigating an issue with Axcient x360Sync. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Posted Feb 16, 2026 - 08:14 MST

This incident affected: x360Sync (x360Sync Web (US)).