x360Cloud Canada Backup Issue

Incident Report for Axcient

Resolved

This incident has been resolved.

Posted Jan 17, 2025 - 18:33 MST

Identified

We have identified the root cause of an issue impacting a small number of scans within various organizations in the Canada region beginning yesterday morning (Jan 16th). Backups are expected to complete successfully through today.

Posted Jan 17, 2025 - 10:49 MST

This incident affected: x360Cloud (Microsoft 365 Backup (CA), Google Workspace Backup (CA)).