Support Ticketing Degredation

Incident Report for Axcient

Resolved

The issue with support ticketing has been resolved.

Posted Sep 16, 2019 - 14:44 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 16, 2019 - 13:17 MDT

Investigating

Support ticketing may be intermittently unavailable due to 3rd party service interruptions. We are working with the provider to find and fix the issue.

Posted Sep 16, 2019 - 13:13 MDT

This incident affected: x360Portal (Support Ticketing).