x360Cloud (formerly CloudFinder) Issue

Incident Report for Axcient

Resolved

This incident has been resolved.

Posted Jun 24, 2022 - 01:23 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 23, 2022 - 06:19 MDT

Identified

We have identified an intermittent issue with x360Cloud web application in the US - x360Cloud web application sometimes is not accessible or users cannot log in there. We are working on a resolution. The issue blocks ability to initiate new restorations, but doesn't impact backups.

Posted Jun 23, 2022 - 04:25 MDT

This incident affected: x360Cloud (x360Cloud Management Portal (US)).