RMC Authentification Issue

Incident Report for Axcient

Resolved

We believe we have found the issue and resolved it. Please contact Support if you have any additional issues.

Posted Dec 02, 2020 - 07:01 MST

Investigating

We are experiencing issues with authentication to my.axcient.com through Partner Portal. Error: your account is disabled. We are currently identifying the root-cause. Please contact Support to have your account issues addressed.

Posted Dec 01, 2020 - 09:25 MST

This incident affected: x360Recover Manager (x360Recover Manager (Replibit & D2C)).