x360Recover (formerly Replibit) Issue

Incident Report for Axcient

Resolved

The issue with Axcient x360Recover is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.

Posted Jan 19, 2023 - 16:59 MST

Monitoring

We implemented a solution to resolve the issue with x360Recover. We are now monitoring the results.

Posted Jan 19, 2023 - 15:30 MST

Identified

We have identified the root cause of the x360Recover issue and are now expediting a solution.

Posted Jan 19, 2023 - 12:24 MST

Investigating

We are investigating an issue with Axcient x360Recover (formerly Replibit) where a small number of vaults are offline. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Posted Jan 19, 2023 - 07:37 MST

This incident affected: x360Recover (x360Recover Cloud (US)).