x360Cloud (formerly CloudFinder) Issue

Incident Report for Axcient

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 10:37 MDT

Monitoring

We implemented a solution to resolve the issue with x360Cloud, backups are fully operational now. Now we are monitoring and backup reports stabilisation as a result.

Posted Jun 21, 2022 - 02:34 MDT

Update

We are continuing to investigate this issue.

Posted Jun 20, 2022 - 07:40 MDT

Investigating

We have identified and are investigating an issue with x360Cloud backups performance in the USA. We are working on a resolution.

The web application remains online, search and restoration features are fully functional.
We'll update this status page with more information as we learn more.

Posted Jun 20, 2022 - 07:40 MDT

This incident affected: x360Cloud (Google Workspace Backup (US), Microsoft 365 Backup (EU)).