x360Sync client having troubles with connecting to service in EU

Incident Report for Axcient

Resolved

The issue is resolved.
We have identified higher resources consumption with one of the latest releases.
To avoid our users to experience slowness, we have rolled out the previous version.
We are closely monitoring the system performance and do not expect any new issues.
Sorry for any inconvenience. (edited)

Posted Dec 02, 2020 - 08:17 MST

Investigating

We are currently investigating this issue.

Posted Dec 02, 2020 - 07:30 MST

This incident affected: x360Sync (x360Sync Data Transfer (EU)).