x360Recover Issue
Identified - We have identified the root cause of the x360Recover issue and are now expediting a solution.
Feb 09, 2026 - 08:09 MST

About This Site

Axcient's system page will automatically redirect on February 20th, 2026, for 30 days. After this period, status.Axcient.com will no longer redirect will instead point only to the ConnectWise Status page.

If you previously subscribed to Axcient status updates, you would need to resubscribe to https://status.connectwise.com/ to keep receiving alerts.

This allows partners to have complete visibility into all ConnectWise products in one place.

Uptime over the past 90 days. View historical uptime.
x360Recover Partial Outage
x360Recover Cloud (US) Partial Outage
x360Recover Cloud (EU) Operational
x360Recover Cloud (CA) Operational
Authentication Token Service Operational
Cloud Autoverify Operational
Cloud Key Management System Operational
License Portal Operational
Partition API Operational
Salesforce Ticket Gateway Operational
x360Recover Manager Operational
90 days ago
99.92 % uptime
Today
x360Recover Tunnel Services Operational
BRC Cloud Tunnel Services Operational
x360Recover Manager (BRC) Operational
x360Recover Manager (Replibit & D2C) Operational
Email Notifications Operational
x360Recover Virtual Office (US) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (CA) Operational
90 days ago
100.0 % uptime
Today
x360Recover Virtual Office (EU) Operational
90 days ago
99.77 % uptime
Today
x360Cloud Operational
x360Cloud Management Portal (US) Operational
x360Cloud Smart Search (US) Operational
Microsoft 365 Backup (US) Operational
Microsoft 365 Restore (US) Operational
Google Workspace Backup (US) Operational
Google Workspace Restore (US) Operational
x360Cloud Management Portal (EU) Operational
x360Cloud Smart Search (EU) Operational
Microsoft 365 Backup (EU) Operational
Microsoft 365 Restore (EU) Operational
Google Workspace Backup (EU) Operational
Google Workspace Restore (EU) Operational
x360Cloud Management Portal (CA) Operational
x360Cloud Smart Search (CA) Operational
Microsoft 365 Backup (CA) Operational
Microsoft 365 Restore (CA) Operational
Google Workspace Backup (CA) Operational
Google Workspace Restore (CA) Operational
x360Portal Operational
Support Ticketing Operational
Axcient Marketing Portal Operational
Axcient Invoicing and Payments Operational
Training & eLearning Operational
Authentication Operational
Dashboard Operational
x360Sync Operational
x360Sync Web (US) Operational
x360Sync Data Transfer (US) Operational
x360Sync Collaborative Web Editing (US) Operational
x360Sync Web Preview (US) Operational
x360Sync Web (EU) Operational
x360Sync Data Transfer (EU) Operational
x360Sync Collaborative Web Editing (EU) Operational
x360Sync Web Preview (EU) Operational
x360Sync Web (CA) Operational
x360Sync Data Transfer (CA) Operational
x360Sync Collaborative Web Editing (CA) Operational
x360Sync Web Preview (CA) Operational
x360Sync Private Cloud Web Preview Operational
x360Sync Private Cloud Collaborative Web Editing Operational
x360Sync Licensing Service Operational
Backup for Files Operational
Backup for Files Offsite Replication Operational
Backup Portal Operational
Axcient Cloud Services Operational
BDR for ShadowProtect Next-gen Cloud Replication Operational
BDR for ShadowProtect Cloud Backup (Legacy) Operational
BDR for Veeam Operational
BDR for Quest Operational
Axcient Help Center Operational
support.axcient.com Operational
help.axcient.com Operational
axcient.com/enduser-documentation Operational
Business Recovery Cloud (BRC) Operational
BRC Offsite Replication (US) Operational
BRC Cloud Virtual Office (US) Operational
BRC Offsite Replication (CA) Operational
BRC Cloud Virtual Office (CA) Operational
File & Folder Recovery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

x360Recover Manager - Maintenance Mar 3, 2026 23:00 - Mar 4, 2026 00:00 MST

We will be conducting planned maintenance on x360Recover Manager servers and services.
Posted on Feb 26, 2026 - 02:44 MST
Feb 26, 2026

No incidents reported today.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026
x360Sync Issue with Web Preview and Collaborative Web Editing
Resolved - The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Feb 16, 08:34 MST
Update - We are continuing to monitor for any further issues.
Feb 16, 08:33 MST
Monitoring - We implemented a solution to resolve the issue with x360Sync. We are now monitoring the results.
Feb 16, 08:20 MST
Investigating - We are investigating an issue with Axcient x360Sync. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Feb 16, 08:14 MST
Feb 15, 2026
x360Sync - Maintenance
Completed - The scheduled maintenance has been completed.
Feb 15, 20:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:00 MST
Scheduled - We will be conducting planned maintenance on x360Sync servers and services.
Feb 10, 10:36 MST
Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

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